The Ombudsman de Laval deals with complaints regarding the service of the City of Laval.
Before you can complain to the Ombudsman de Laval, you must have contacted the 311 Hotline of the City of Laval trying to resolve your issue directly. If you couldn’t reach an agreement with the City of Laval, you can contact the Ombudsman de Laval.
The service of the Ombudsman de Laval is free of charge. If you want to file a complaint, you can find all the needed information here:
Contact:
Click here to make a complaint
Telephone: 450 978-3699
Email: ombudsman@laval.ca
Address:
1200, Chomedey Blvd
Suite 500
Laval, Québec H7V 3Z3