The Correctional Investigator of Canada handles complaints from federally sentenced individuals (offenders), from offenders on behalf of other offenders and family and friends on behalf of offenders.
The mission of the Correctional Investigator of Canada is to ensure fair and humane treatment in prisons across Canada.
It’s recommended to try and resolve issues with the relevant institution, before submitting a complaint to the Correctional Investigator of Canada.
The service of the Correctional Investigator of Canada is free of charge. If you want to file a complaint, you can find all the needed information here:
Contact:
Click here to make a complaint
Email: org@oci-bec.gc.ca
Address:
Office of the Correctional Investigator
P.O. Box 3421, Station „D“
Ottawa ON K1P 6L4