The Office of the Taxpayers‘ Ombudsperson deals with complaints regarding the Canada Revenue Agency (CRA).
If you have an issue with the CRA, it is recommended to complain to the CRA’s Service Feedback Program first.
If you can’t reach an agreement or you are still not satisfied with the service of the CRA, then you can complain to the Office of the Taxpayers‘ Ombudsperson.
The service of the Office of the Taxpayers‘ Ombudsperson is free of charge. If you want to file a complaint, you can find all the needed information here:
Contact:
Click here to make a complaint
Telephone: 1-866-586-3839
Address:
Office of the Taxpayers‘ Ombudsperson
1000-171 Slater Street
Ottawa ON K1P 5H7
Canada