The OmbudService for Life & Health Insurance deals with your complaints regarding life & health insurance companies across Canada.
The first step is trying to resolve your issue with your health & life insurance company.
Before submitting a complaint to the OmbudService for Life & Health Insurance make sure to have a final position letter from your insurance company, that your complaint is about a life and health insurance product and that your company is part of the OLHI participants.
You can find the list of OLHI participants here.
If your issue matches all the criteria, then you can submit a complaint to the OmbudService for Life & Health Insurance. You can find all the needed information below:
Contact:
Click here to make a complaint
Telephone: 1 888-295-8112
Email: complaintagent@olhi.ca
Mail:
2 Bloor Street West, Suite 700
Toronto, ON M4W 3E2