powered by CIIT Software
19.03.2026
09:00-12:30
Online: Webex
Mediation & ombudsman offices and software stakeholders
You are also welcome to invite colleagues!

E-mail, telephone and online enquiries can be collected, viewed and allocated.

Define clear workflows and responsibilities.

Both simple and complex release procedures can be mapped efficiently.

Make use of detailed and customisable analysis of your data.
OmbuDesk mediates as a third, independent instance between the claimant and the defendant.
Our diverse AI functions make your administration process easier. Benefit from text correction and simplification, an optimised search engine, translation options and an efficient chatbot.
OmbuDesk consists of a large number of modules that can be individually extended.

Get an impression of OmbuDesk for yourself:
We have now been active in software development for over 20 years.
We offer customisation of the user interface, processes and functions.
Make use of 24/7 availability in the cloud or on-premise.
Take advantage of our state-of-the-art technology.