The Agency for Passenger Rights (apf) handles issues relating to rail, bus, ship, and air travel. If you have been affected by cancellations or delays, or if your luggage has been lost or damaged, APF will mediate if no agreement can be reached between the company and the consumer.
The apf is a state-approved consumer arbitration board based at the SchienenControl.
Contact Forms:
More Dispute and Ombudsman Offices
SVS Ombudsman's Office
The Social Insurance for the Self-Employed (SVS) is a self-governing organization that offers insurance benefits for tradespeople, farmers, and new self-employed persons. Within its
Schlichtungsstelle der E-Control
As the regulatory authority for the electricity and natural gas industries in Austria, E-Control operates independently in both political and financial terms. The E-Control arbitration board