The Alberta Ombudsman deals with complaints regarding your treatment in the public sector of Alberta.
Before submitting a complaint to the Alberta Ombudsman, you must have tried to resolve your conflict with the relevant public office.
If you couldn’t reach an agreement and feel like you have been treated unfairly, then you can submit a complaint to the Alberta Ombudsman.
You can submit complaints about the following public bodies:
- Alberta provincial government departments, agencies, boards, and commissions
- Alberta municipalities
- Patient Concerns Resolution Process of Alberta Health Services
- Self-regulated health professions, proclaimed under the Health Professions Act such as Alberta College of Optometrists
- Other designated professional authorities such as accounting, forestry, veterinarian and agrologist professions
The service of the Alberta Ombudsman is free of charge. If you want to file a complaint, you can find all the needed information here:
Contact:
Click here to make a complaint
Telephone: 1.888.455.2756
Email: info@ombudsman.ab.ca
Address:
Edmonton Mailing Address
Alberta Ombudsman
9925 – 109 Street, Suite 700
Edmonton, Alberta T5K 2J8
Calgary Mailing Address
Alberta Ombudsman
801 – 6 Avenue SW, Suite 2560
Calgary, Alberta T2P 3W2