The Office of the Procurement Ombud deals with complaints regarding contracting disputes of the Government of Canada.
You can submit a complaint, if you feel like there was any wrong doing regarding the following subjects:
- Fairness, openness and transparency of federal departments, when acquiring material and services.
- The award of a contract for the acquisition of goods below the value of $34,700 and services below the value of $139,000 where the criteria the Canadian Free Trade Agreement (CFTA) would apply
- Any complaint respecting the administration of a contract for the acquisition of materiel or services by a department, regardless of dollar value
You can NOT submit a complaint about the following federal entities:
The Canadian Security Intelligence Service (CSIS) and the staff of the Senate and House of Commons.
If you want to file a complaint, you can find all the needed information here:
Contact:
Click here to make a complaint
Telephone: 1‑866‑734‑5169
Email: ombudsman@opo-boa.gc.ca
Address:
Office of the Procurement Ombud
400-410 Laurier Avenue W
Ottawa ON K1R 1B7