The Office of the Federal Ombudsman for Victims of Crime deals with complaints regarding the treatment of any federal agency or federal legislation, that deals with victims of crime.
The Office of the Federal Ombudsman for Victims of Crime does not only offer you a possibility to submit a complaint.
Furthermore, they help victims of crime with the following:
- answer your questions about your rights as a victim;
- give you information about the services and programs available to you through the federal government;
- receive and review your complaints about federal government departments, agencies, laws or policies;
- refer you to programs and services in your city or province that may be able to help you; and
- make recommendations to the federal government on how to change its policies or laws to better suit the needs and concerns of victims, and to report on those recommendations publicly.
The service of the Office of the Federal Ombudsman for Victims of Crime is free of charge. If you want to file a complaint, you can find all the needed information here:
Contact:
Click here to make a complaint
Telephone: 1-866-481-8429
Email: victimsfirst@ombud.gc.ca
Address:
284, Wellington St.
SAT B1-49
Ottawa, ON K1A 0H8