{"id":2,"date":"2024-11-04T12:31:24","date_gmt":"2024-11-04T12:31:24","guid":{"rendered":"http:\/\/casetool.ciit-software.com\/?page_id=2"},"modified":"2025-04-15T06:47:40","modified_gmt":"2025-04-15T06:47:40","slug":"case-tool","status":"publish","type":"page","link":"https:\/\/ombudesk.com\/en\/case-tool\/","title":{"rendered":"Case Tool"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2\" class=\"elementor elementor-2\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f676b8c e-con-full e-flex e-con e-parent\" data-id=\"2f676b8c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-25e26fd0 e-con-full e-flex e-con e-child\" data-id=\"25e26fd0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29860504 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"29860504\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.5,&quot;sizes&quot;:[]},&quot;_animation&quot;:&quot;slideInLeft&quot;,&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;]}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"343\" src=\"https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_732001718-scaled-1-1024x439.jpeg\" class=\"attachment-large size-large wp-image-6\" alt=\"\" srcset=\"https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_732001718-scaled-1-1024x439.jpeg 1024w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_732001718-scaled-1-300x129.jpeg 300w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_732001718-scaled-1-768x329.jpeg 768w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_732001718-scaled-1-1536x658.jpeg 1536w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_732001718-scaled-1-2048x878.jpeg 2048w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_732001718-scaled-1-18x8.jpeg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e0dbf04 e-con-full e-flex e-con e-child\" data-id=\"7e0dbf04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"elementor-element elementor-element-13407221 e-con-full e-flex e-con e-child\" data-id=\"13407221\" data-element_type=\"container\" data-e-type=\"container\" href=\"https:\/\/ciit-software.com\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e14cb3b elementor-widget elementor-widget-image\" data-id=\"7e14cb3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-CIIT_Logo_Software-Develoment-300x300.png\" class=\"attachment-medium size-medium wp-image-7\" alt=\"\" srcset=\"https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-CIIT_Logo_Software-Develoment-300x300.png 300w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-CIIT_Logo_Software-Develoment-150x150.png 150w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-CIIT_Logo_Software-Develoment-12x12.png 12w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-CIIT_Logo_Software-Develoment.png 512w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-627c497b e-con-full e-flex e-con e-child\" data-id=\"627c497b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-524b820e animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"524b820e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Case Tool -<br>Fallbearbeitungs Software<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69494112 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"69494112\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><em>Effizient. \u00dcbersichtlich. Personifizierbar. Flexibel. Modular.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fac850f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"1fac850f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Unsere Fallbearbeitung-Software ist erfolgreich bei mehreren Ombudsstellen eingesetzt und hilft effektiv Kundenanfragen zeitgerecht und genau zu bearbeiten. Egal ob das User Interface, interne Prozesse oder Email Templates, alles ist anpassbar mit unserer Software.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7598258e elementor-mobile-align-justify animated-fast elementor-invisible elementor-widget elementor-widget-button\" data-id=\"7598258e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#kontakt-container\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Anfragen!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40f60335 e-flex e-con-boxed e-con e-parent\" data-id=\"40f60335\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26fe30e4 elementor-widget elementor-widget-heading\" data-id=\"26fe30e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Von Anfrage bis zur Verg\u00fctung <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b903cbb animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4b903cbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Alle Funktionen auf einen Blick<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f1a748 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"56f1a748\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Hier nur eine Liste der wichtigsten Funktionen unseres Fallbearbeitungs- Tools.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-129b1adc e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"129b1adc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-57b985bc e-con-full e-flex e-con e-child\" data-id=\"57b985bc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33a4387c animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"33a4387c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kundenanfrage<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c635583 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"4c635583\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Egal ob \u00fcber Email, Telefon oder \u00fcber Internet-Formular. Alle Informationen \u00fcber Kundenanfragen werden als neuer, noch nicht zugeordneter Fall im Tool f\u00fcr definierte Mitarbeiterinnen sichtbar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3be7ec7b elementor-align-left elementor-tablet-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"3be7ec7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Mehr dar\u00fcber \u27f6<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2be648fd e-con-full e-flex e-con e-child\" data-id=\"2be648fd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55d0c9fd animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"55d0c9fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kunden- Selbstverwaltung<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30ebf5d8 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"30ebf5d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Egal wie sich der Kunde an Sie gewendet hat, sobald im Tool die Emailadresse hinterlegt ist, kann sich der Kunde den Bearbeitungsstatus der Anfrage online ansehen und bearbeiten.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeeed98 elementor-align-left elementor-tablet-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"aeeed98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Mehr dar\u00fcber \u27f6<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3009106c e-con-full e-flex e-con e-child\" data-id=\"3009106c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62c6699b animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"62c6699b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Definierte interne Prozesse<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a1f6135 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"3a1f6135\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Die Definition von internen Prozessen erm\u00f6glicht es, klare Arbeitsabl\u00e4ufe und Zust\u00e4ndigkeiten festzulegen, um Effizienz und Transparenz innerhalb des Unternehmens zu steigern. Unser Casetool unterst\u00fctzt Sie dabei, Prozesse pr\u00e4zise zu dokumentieren und nahtlos in Ihre t\u00e4glichen Arbeitsabl\u00e4ufe zu integrieren.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-285753d8 elementor-align-left elementor-tablet-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"285753d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Mehr dar\u00fcber \u27f6<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2ecdc8 e-con-full e-flex e-con e-child\" data-id=\"f2ecdc8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-860cb0f animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"860cb0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Email Vorlagen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c59dbb9 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"c59dbb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Die E-Mail-Vorlagen in unserem Casetool erm\u00f6glichen es Ihnen, standardisierte E-Mails schnell und effizient zu erstellen. So k\u00f6nnen Sie wiederkehrende Kommunikationsprozesse automatisieren und konsistente Nachrichten an Ihre Kunden oder Kollegen senden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e68e31a elementor-align-left elementor-tablet-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"5e68e31a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Mehr dar\u00fcber \u27f6<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d8e0d53 e-con-full e-flex e-con e-child\" data-id=\"3d8e0d53\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3121999a animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3121999a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Genehmigungen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7144fb73 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7144fb73\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Mit der Funktion Genehmigungsprozesse in unserem Casetool k\u00f6nnen Sie einfache und komplexe Freigabeverfahren effizient abbilden. Automatisierte Workflows sorgen daf\u00fcr, dass alle Genehmigungen schnell und transparent abgewickelt werden, wodurch die Zusammenarbeit im Team optimiert wird.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a520aa6 elementor-align-left elementor-tablet-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"a520aa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Mehr dar\u00fcber \u27f6<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a2263fe e-con-full e-flex e-con e-child\" data-id=\"3a2263fe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4714c5ab animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4714c5ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reports<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64b3b037 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"64b3b037\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Die Reports-Funktion in unserem Casetool bietet Ihnen detaillierte und anpassbare Auswertungen Ihrer Daten. So k\u00f6nnen Sie wichtige Kennzahlen schnell analysieren, Trends erkennen und fundierte Entscheidungen treffen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3148536 elementor-align-left elementor-tablet-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"3148536\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Mehr dar\u00fcber \u27f6<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-447a22e3 e-con-full e-flex e-con e-parent\" data-id=\"447a22e3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-84850b9 e-con-full e-flex e-con e-child\" data-id=\"84850b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7fe33c16 e-flex e-con-boxed e-con e-child\" data-id=\"7fe33c16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25cd016f elementor-widget elementor-widget-heading\" data-id=\"25cd016f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Was bekommen sie mit unserem Tool?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-409282ba animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"409282ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Case Tool von CIIT Software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34f957e7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"34f957e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-403641a7 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"403641a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">20+ Jahre Erfahrung in der Software Entwicklung<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Personalisierbarkeit der Benutzerschnittstelle und aller Prozessen und Funktionen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">24\/7 Verf\u00fcgbarkeit in Cloud oder on Premise<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Dokumentation und Schulungen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38776c92 e-con-full e-flex e-con e-child\" data-id=\"38776c92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f37b130 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"3f37b130\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.5,&quot;sizes&quot;:[]},&quot;_animation&quot;:&quot;slideInRight&quot;,&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;]}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_811946020-scaled-1-1024x512.jpeg\" class=\"attachment-large size-large wp-image-8\" alt=\"\" srcset=\"https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_811946020-scaled-1-1024x512.jpeg 1024w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_811946020-scaled-1-300x150.jpeg 300w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_811946020-scaled-1-768x384.jpeg 768w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_811946020-scaled-1-1536x768.jpeg 1536w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_811946020-scaled-1-2048x1024.jpeg 2048w, https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_811946020-scaled-1-18x9.jpeg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ee88dd2 e-flex e-con-boxed e-con e-parent\" data-id=\"7ee88dd2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-64aefe0f e-con-full e-flex e-con e-child\" data-id=\"64aefe0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-500be1f9 elementor-widget elementor-widget-heading\" data-id=\"500be1f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Wir stehen in startl\u00f6chern!<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-212fdd61 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"212fdd61\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Von Ihrer Anfrage zum produktiven Einsatz<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38e69d2b e-con-full e-flex e-con e-child\" data-id=\"38e69d2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2a473cf0 e-con-full e-flex e-con e-child\" data-id=\"2a473cf0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d5f205a animated-slow elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7d5f205a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">1<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ea2f43e animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5ea2f43e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kostenloses Workshop<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fd044e5 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6fd044e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nach Ihrer Anfrage vereinbaren wir ein kostenloses Workshop, um Ihrer Anforderungen zu verstehen und definieren.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b7b057d e-con-full e-flex e-con e-child\" data-id=\"5b7b057d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fae19ce animated-slow elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4fae19ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">2<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53c838aa animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"53c838aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Wir planen die notwendigen Anpassungen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47a9ff19 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"47a9ff19\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wir planen und sch\u00e4tzen die notwendigen Anpassungen und kommen zur\u00fcck mit einem Projektplan und Angebot.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63b6ecbd e-con-full e-flex e-con e-child\" data-id=\"63b6ecbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6161481f animated-slow elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6161481f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">3<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36d2f427 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"36d2f427\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sie k\u00f6nnen losstarten!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4373e3dc elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"4373e3dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wenn alle Anpassungen durchgef\u00fchrt sind und ggf. eine Migration von alten Daten bereit ist, k\u00f6nnen wir die Applikation produktiv setzten.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44f9984b e-flex e-con-boxed e-con e-parent\" data-id=\"44f9984b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6378bfb8 e-con-full e-flex e-con e-child\" data-id=\"6378bfb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d1f65c1 elementor-widget elementor-widget-heading\" data-id=\"2d1f65c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">SUCCESS Story<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72db391d animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"72db391d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fall- Bearbeitungstool bei  APF<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe7c01d e-con-full e-flex e-con e-child\" data-id=\"fe7c01d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2da77928 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"2da77928\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die Agentur f\u00fcr Passagier- und Fahrgastrechte (<a href=\"https:\/\/www.apf.gv.at\/de\/agentur-fuer-passagier-und-fahrgastrechte-apf-home.html?gclid=Cj0KCQjw2NyFBhDoARIsAMtHtZ42laeedvrnP5Idu8YTuBQPX5RLKiQ5ZqkNyXE85CsdkTrkcf0VoX8aAt52EALw_wcB\">apf<\/a>) ist eine unabh\u00e4ngige Schlichtungsstelle f\u00fcr den Bahn-, Bus-, Schiffs- und Flugverkehr. Ist keine direkte L\u00f6sung mit dem Unternehmen m\u00f6glich, verhilft die apf den Gesch\u00e4digten kostenlos und provisionsfrei zu ihrem Recht und ihrer Entsch\u00e4digung. Egal ob es sich um eine Versp\u00e4tung, Annullierung, Nichtbef\u00f6rderung bzw. \u00dcberbuchung oder keine Information handelt. Die hohe Erfolgsquote bei Schlichtungsverfahren belegt die Durchsetzungsst\u00e4rke der apf und sorgt f\u00fcr mehr Qualit\u00e4t im \u00f6ffentlichen Verkehr.<\/p><p>Das Fallbearbeitung-Tool, das wir entwickelt haben, hilft dabei, diese F\u00e4lle zu bearbeiten, managen und erh\u00f6ht wesentlich die Effektivit\u00e4t der Arbeit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f2a263 elementor-widget elementor-widget-video\" data-id=\"2f2a263\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/AoimSBYaggo&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72a51608 e-flex e-con-boxed e-con e-parent\" data-id=\"72a51608\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35d42f9d animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"35d42f9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00f6chten Sie unser Tool ausprobieren?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c94bf4e elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6c94bf4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wir bereiten Ihnen gerne einen exklusiven Zugang, um die Applikation zu testen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38086bc elementor-mobile-align-justify animated-fast elementor-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"38086bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#kontakt-container\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Kontaktieren Sie uns!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2dfdf43f e-con-full e-flex e-con e-parent\" data-id=\"2dfdf43f\" data-element_type=\"container\" data-e-type=\"container\" id=\"kontakt-container\">\n\t\t<div class=\"elementor-element elementor-element-7f39e0ad e-con-full e-flex e-con e-child\" data-id=\"7f39e0ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3f502a01 e-con-full e-flex e-con e-child\" data-id=\"3f502a01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94fb51e elementor-widget elementor-widget-heading\" data-id=\"94fb51e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kontakt<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-127db379 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"127db379\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"Y2IQFc\" lang=\"de\">Nutzen Sie unser Kontaktformular und schreiben Sie uns eine Nachricht oder kontaktieren Sie uns direkt.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eaf0ec6 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1eaf0ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:office@ciit-software.com\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M507.49,101.721L352.211,256L507.49,410.279c2.807-5.867,4.51-12.353,4.51-19.279V121   C512,114.073,510.297,107.588,507.49,101.721z\"><\/path>\t<\/g><\/g><g>\t<g>\t\t<path d=\"M467,76H45c-6.927,0-13.412,1.703-19.279,4.51l198.463,197.463c17.548,17.548,46.084,17.548,63.632,0L486.279,80.51   C480.412,77.703,473.927,76,467,76z\"><\/path>\t<\/g><\/g><g>\t<g>\t\t<path d=\"M4.51,101.721C1.703,107.588,0,114.073,0,121v270c0,6.927,1.703,13.413,4.51,19.279L159.789,256L4.51,101.721z\"><\/path>\t<\/g><\/g><g>\t<g>\t\t<path d=\"M331,277.211l-21.973,21.973c-29.239,29.239-76.816,29.239-106.055,0L181,277.211L25.721,431.49   C31.588,434.297,38.073,436,45,436h422c6.927,0,13.412-1.703,19.279-4.51L331,277.211z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">office@ciit-software.com<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b6c3f5a e-con-full e-flex e-con e-child\" data-id=\"7b6c3f5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60e82fcc elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"60e82fcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"ContactForm\" aria-label=\"ContactForm\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"60e82fcc\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Case Tool - OmbuDesk\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"2\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName *\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_6428f95 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6428f95\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFirma\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_6428f95]\" id=\"form-field-field_6428f95\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail *\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNachricht *\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"6\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_1043480 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_1043480\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LeIZ1MrAAAAANEjGh6tTRhWG57G2SAf1cNq8hXG\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md elementor-animation-grow\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Abschicken<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c73228d e-flex e-con-boxed e-con e-parent\" data-id=\"2c73228d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33a86fdc elementor-widget elementor-widget-heading\" data-id=\"33a86fdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\u00a9 2026 CIIT Software. All Rights Reserved.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Case Tool &#8211;Fallbearbeitungs Software Effizient. \u00dcbersichtlich. Personifizierbar. Flexibel. Modular. Unsere Fallbearbeitung-Software ist erfolgreich bei mehreren Ombudsstellen eingesetzt und hilft effektiv Kundenanfragen zeitgerecht und genau zu bearbeiten. Egal ob das User Interface, interne Prozesse oder Email Templates, alles ist anpassbar mit unserer Software. Anfragen! Von Anfrage bis zur Verg\u00fctung Alle Funktionen auf einen Blick Hier nur [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Case Tool - OmbuDesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudesk.com\/en\/case-tool\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Tool - OmbuDesk\" \/>\n<meta property=\"og:description\" content=\"Case Tool &#8211;Fallbearbeitungs Software Effizient. \u00dcbersichtlich. Personifizierbar. Flexibel. Modular. Unsere Fallbearbeitung-Software ist erfolgreich bei mehreren Ombudsstellen eingesetzt und hilft effektiv Kundenanfragen zeitgerecht und genau zu bearbeiten. Egal ob das User Interface, interne Prozesse oder Email Templates, alles ist anpassbar mit unserer Software. Anfragen! Von Anfrage bis zur Verg\u00fctung Alle Funktionen auf einen Blick Hier nur [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ombudesk.com\/en\/case-tool\/\" \/>\n<meta property=\"og:site_name\" content=\"OmbuDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CIITIndividualsoftware?locale=de_DE\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-15T06:47:40+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/casetool.eu\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_732001718-scaled-1-1024x439.jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@CIIT_at\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/case-tool\\\/\",\"url\":\"https:\\\/\\\/ombudesk.com\\\/case-tool\\\/\",\"name\":\"Case Tool - OmbuDesk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/case-tool\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/case-tool\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/casetool.eu\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2024\\\/11\\\/AdobeStock_732001718-scaled-1-1024x439.jpeg\",\"datePublished\":\"2024-11-04T12:31:24+00:00\",\"dateModified\":\"2025-04-15T06:47:40+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/case-tool\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ombudesk.com\\\/case-tool\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/case-tool\\\/#primaryimage\",\"url\":\"http:\\\/\\\/casetool.eu\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2024\\\/11\\\/AdobeStock_732001718-scaled-1-1024x439.jpeg\",\"contentUrl\":\"http:\\\/\\\/casetool.eu\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2024\\\/11\\\/AdobeStock_732001718-scaled-1-1024x439.jpeg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/case-tool\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ombudesk.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Case Tool\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#website\",\"url\":\"https:\\\/\\\/ombudesk.com\\\/\",\"name\":\"Fallbearbeitungssoftware\",\"description\":\"Die Software f\u00fcr Schlichtungs- und Ombudsstellen\",\"publisher\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ombudesk.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#organization\",\"name\":\"CIIT GmbH\",\"url\":\"https:\\\/\\\/ombudesk.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/casetool.eu\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2024\\\/11\\\/cropped-CIIT_Logo_Software-Develoment.png\",\"contentUrl\":\"https:\\\/\\\/casetool.eu\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2024\\\/11\\\/cropped-CIIT_Logo_Software-Develoment.png\",\"width\":512,\"height\":512,\"caption\":\"CIIT GmbH\"},\"image\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/CIITIndividualsoftware?locale=de_DE\",\"https:\\\/\\\/x.com\\\/CIIT_at\",\"https:\\\/\\\/linkedin.com\\\/showcase\\\/ciit-software\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Case Tool - OmbuDesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ombudesk.com\/en\/case-tool\/","og_locale":"en_GB","og_type":"article","og_title":"Case Tool - OmbuDesk","og_description":"Case Tool &#8211;Fallbearbeitungs Software Effizient. \u00dcbersichtlich. Personifizierbar. Flexibel. Modular. Unsere Fallbearbeitung-Software ist erfolgreich bei mehreren Ombudsstellen eingesetzt und hilft effektiv Kundenanfragen zeitgerecht und genau zu bearbeiten. Egal ob das User Interface, interne Prozesse oder Email Templates, alles ist anpassbar mit unserer Software. Anfragen! Von Anfrage bis zur Verg\u00fctung Alle Funktionen auf einen Blick Hier nur [&hellip;]","og_url":"https:\/\/ombudesk.com\/en\/case-tool\/","og_site_name":"OmbuDesk","article_publisher":"https:\/\/www.facebook.com\/CIITIndividualsoftware?locale=de_DE","article_modified_time":"2025-04-15T06:47:40+00:00","og_image":[{"url":"http:\/\/casetool.eu\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_732001718-scaled-1-1024x439.jpeg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@CIIT_at","twitter_misc":{"Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ombudesk.com\/case-tool\/","url":"https:\/\/ombudesk.com\/case-tool\/","name":"Case Tool - OmbuDesk","isPartOf":{"@id":"https:\/\/ombudesk.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ombudesk.com\/case-tool\/#primaryimage"},"image":{"@id":"https:\/\/ombudesk.com\/case-tool\/#primaryimage"},"thumbnailUrl":"http:\/\/casetool.eu\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_732001718-scaled-1-1024x439.jpeg","datePublished":"2024-11-04T12:31:24+00:00","dateModified":"2025-04-15T06:47:40+00:00","breadcrumb":{"@id":"https:\/\/ombudesk.com\/case-tool\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ombudesk.com\/case-tool\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/ombudesk.com\/case-tool\/#primaryimage","url":"http:\/\/casetool.eu\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_732001718-scaled-1-1024x439.jpeg","contentUrl":"http:\/\/casetool.eu\/wp-content\/uploads\/sites\/4\/2024\/11\/AdobeStock_732001718-scaled-1-1024x439.jpeg"},{"@type":"BreadcrumbList","@id":"https:\/\/ombudesk.com\/case-tool\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ombudesk.com\/"},{"@type":"ListItem","position":2,"name":"Case Tool"}]},{"@type":"WebSite","@id":"https:\/\/ombudesk.com\/#website","url":"https:\/\/ombudesk.com\/","name":"Fallbearbeitungssoftware","description":"Die Software f\u00fcr Schlichtungs- und Ombudsstellen","publisher":{"@id":"https:\/\/ombudesk.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ombudesk.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/ombudesk.com\/#organization","name":"CIIT GmbH","url":"https:\/\/ombudesk.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/ombudesk.com\/#\/schema\/logo\/image\/","url":"https:\/\/casetool.eu\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-CIIT_Logo_Software-Develoment.png","contentUrl":"https:\/\/casetool.eu\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-CIIT_Logo_Software-Develoment.png","width":512,"height":512,"caption":"CIIT GmbH"},"image":{"@id":"https:\/\/ombudesk.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CIITIndividualsoftware?locale=de_DE","https:\/\/x.com\/CIIT_at","https:\/\/linkedin.com\/showcase\/ciit-software\/"]}]}},"_links":{"self":[{"href":"https:\/\/ombudesk.com\/en\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ombudesk.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ombudesk.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ombudesk.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ombudesk.com\/en\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":0,"href":"https:\/\/ombudesk.com\/en\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"wp:attachment":[{"href":"https:\/\/ombudesk.com\/en\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}