{"id":2225,"date":"2025-06-23T14:19:23","date_gmt":"2025-06-23T14:19:23","guid":{"rendered":"https:\/\/ombudesk.com\/?p=2225"},"modified":"2025-11-26T10:25:31","modified_gmt":"2025-11-26T10:25:31","slug":"ombudsstelle-fuer-zahlungsprobleme-bei-krediten","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/en\/2025\/06\/23\/ombudsstelle-fuer-zahlungsprobleme-bei-krediten\/","title":{"rendered":"Ombudsman service for payment problems with loans"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"2225\" class=\"elementor elementor-2225\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2527b2 e-flex e-con-boxed e-con e-parent\" data-id=\"a2527b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3ab1d6 elementor-widget elementor-widget-image\" data-id=\"a3ab1d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2025\/06\/Sozialministerium.svg\" class=\"attachment-medium size-medium wp-image-2467\" alt=\"Bundesministerium Arbeit, Soziales, Gesundheit, Pflege und Konsumentenschutz Logo\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f76d7b1 elementor-widget elementor-widget-text-editor\" data-id=\"f76d7b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <a href=\"https:\/\/www.sozialministerium.gv.at\/\">Federal Ministry of Labor, Social Affairs, Health, Care, and Consumer Protection<\/a> assists by means of the <a href=\"https:\/\/www.konsumentenfragen.at\/konsumentenfragen\/Finanzierung\/Bankgeschaefte\/NEUE_Ombudsstelle_fuer_Zahlungsprobleme_bei_Krediten.html\">Ombudsman service for payment problems with loans<\/a> consumers who are unable to pay their loan installments and cannot reach an agreement with their bank. The ombudsman service was set up in response to the COVID-19 pandemic to help consumers experiencing financial difficulties during the pandemic. Its primary goal is to find mutually acceptable solutions between banks and consumers and to provide legal assistance.<\/p><p>This excludes borrowers who have taken out a loan for agricultural or business purposes.<\/p><p>\u00a0<\/p><p><span style=\"text-decoration: underline;\"><strong>Contact<\/strong><\/span>:<\/p><table class=\"content-table\"><tbody><tr><td>Address: Stubenring 1, 1010 Vienna, Austria<\/td><td><p>Phone: +43 1 71100 \u2013 86 2504 (weekdays: 10 a.m. to 12 p.m.)<\/p><p><span dir=\"ltr\" lang=\"en\">e-mail<\/span>: <a class=\"\" href=\"mailto:zahlungsprobleme@sozialministerium.at\" target=\"_blank\" rel=\"noopener\" data-gentics-gcn-url=\"mailto:zahlungsprobleme@sozialministerium.at\" data-auto-event-observed=\"true\">zahlungsprobleme@sozialministerium.gv.at<\/a><\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Das Bundesministerium Arbeit, Soziales, Gesundheit, Pflege und Konsumentenschutz hilft mithilfe der Ombudsstelle f\u00fcr Zahlungsprobleme bei Krediten Verbraucher:innen, die f\u00e4llige Kreditraten nicht bezahlen k\u00f6nnen und auch mit der Bank zu keiner Einigung kommen. Ins Leben gerufen wurde die Ombudsstelle anl\u00e4sslich der COVID-19-Pandemie, um bei w\u00e4hrend der Pandemie entstandenen Zahlungsschwierigkeiten f\u00fcr Konsument:innen Abhilfe zu schaffen. Das vorrangige [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[15,27,14,1],"tags":[64,102,32,36,35,34,81,29],"class_list":["post-2225","post","type-post","status-publish","format-standard","hentry","category-banken","category-oesterreich","category-soziales","category-uncategorized","tag-finanzen","tag-kredite","tag-ombudesk","tag-ombudsman","tag-ombudsmann","tag-ombudsstelle","tag-oesterreich","tag-schlichtungsstelle"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ombudsstelle f\u00fcr Zahlungsprobleme bei Krediten - OmbuDesk<\/title>\n<meta name=\"description\" content=\"Das Sozialministerium unterst\u00fctzt mithilfe ihrer Ombudsstelle Verbraucher:innen, die f\u00e4llige Kreditraten nicht bezahlen k\u00f6nnen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudesk.com\/en\/2025\/06\/23\/ombudsstelle-fuer-zahlungsprobleme-bei-krediten\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ombudsstelle f\u00fcr Zahlungsprobleme bei Krediten - 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