{"id":4411,"date":"2025-09-04T14:37:30","date_gmt":"2025-09-04T14:37:30","guid":{"rendered":"https:\/\/ombudesk.com\/?p=4411"},"modified":"2025-11-26T09:57:33","modified_gmt":"2025-11-26T09:57:33","slug":"finsom-financial-services-ombudsman","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/en\/2025\/09\/04\/finsom-financial-services-ombudsman\/","title":{"rendered":"FINSOM: Financial Services Ombudsman"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"4411\" class=\"elementor elementor-4411\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca04aea e-flex e-con-boxed e-con e-parent\" data-id=\"ca04aea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f03021 elementor-widget elementor-widget-image\" data-id=\"9f03021\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/ombudesk.com\/wp-content\/uploads\/sites\/4\/2025\/09\/FINSOM.svg\" class=\"attachment-medium size-medium wp-image-4421\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e382a37 elementor-widget elementor-widget-text-editor\" data-id=\"e382a37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/finsom.ch\/de\/\">Financial Services Ombudsman<\/a> (kurz: FINSOM) gilt als die erste Ombudsstelle des Schweizer Finanzsektors im \u00f6ffentlichen Dienst. Die spezialisierte Mediationsstelle unterst\u00fctzt Kund:innen und Mitarbeitenden bei Beschwerden im Zusammenhang mit Leistungen von FINSOM angeschlossenen Unternehmen. Dabei agiert sie unabh\u00e4ngig, neutral und steuerbefreit.<\/p><p>FINSOM informiert zum Thema Umgang mit Beschwerden bzw. L\u00f6sung von Konflikten innerhalb des Schweizer Finanzsektors, pr\u00fcft Beschwerden vorl\u00e4ufig und organisiert und bearbeitet Mediationsverfahren. J\u00e4hrlich erscheint ein T\u00e4tigkeitsbericht der FINSOM auf ihrer Website.\u00a0<\/p><p><span style=\"text-decoration: underline;\"><strong>Contact<\/strong><\/span>:<\/p><table width=\"100%\" cellspacing=\"0\" cellpadding=\"4\"><tbody><tr><td valign=\"top\" width=\"100%\"><p><strong>Address<\/strong>:<\/p><p>FINSOM<br \/>Avenue de la Gare 66<br \/>1920 Martigny<br \/>Schweiz<\/p><\/td><\/tr><tr><td valign=\"top\" width=\"100%\"><p><strong>Telephone<\/strong>:<\/p><p>+41 27 552 04 24<\/p><\/td><\/tr><tr><td valign=\"top\" width=\"100%\"><p><strong>e-mail<\/strong>: info@finsom.ch<\/p><\/td><\/tr><tr><td valign=\"top\" width=\"100%\"><p><a href=\"https:\/\/finsom.ch\/startseite\/zugang-vermittlung\/\">Here<\/a> online einen Schlichtungsantrag einreichen.<\/p><\/td><\/tr><tr><td valign=\"top\" width=\"100%\"><p><a href=\"https:\/\/finsom.ch\/startseite\/kontakt\/\">Here<\/a> online eine Informationsanfrage stellen.<\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Financial Services Ombudsman (kurz: FINSOM) gilt als die erste Ombudsstelle des Schweizer Finanzsektors im \u00f6ffentlichen Dienst. Die spezialisierte Mediationsstelle unterst\u00fctzt Kund:innen und Mitarbeitenden bei Beschwerden im Zusammenhang mit Leistungen von FINSOM angeschlossenen Unternehmen. Dabei agiert sie unabh\u00e4ngig, neutral und steuerbefreit. FINSOM informiert zum Thema Umgang mit Beschwerden bzw. L\u00f6sung von Konflikten innerhalb des Schweizer Finanzsektors, [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[15,28],"tags":[64,71,32,36,35,34,29,52],"class_list":["post-4411","post","type-post","status-publish","format-standard","hentry","category-banken","category-schweiz","tag-finanzen","tag-finsom","tag-ombudesk","tag-ombudsman","tag-ombudsmann","tag-ombudsstelle","tag-schlichtungsstelle","tag-schweiz"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FINSOM: Financial Services Ombudsman - OmbuDesk<\/title>\n<meta name=\"description\" content=\"Financial Services Ombudsman (kurz: FINSOM) gilt als die erste Ombudsstelle des Schweizer Finanzsektors im \u00f6ffentlichen Dienst.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudesk.com\/en\/2025\/09\/04\/finsom-financial-services-ombudsman\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FINSOM: Financial Services Ombudsman - 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