{"id":8033,"date":"2026-06-19T09:33:45","date_gmt":"2026-06-19T09:33:45","guid":{"rendered":"https:\/\/ombudesk.com\/?p=8033"},"modified":"2026-07-13T11:43:28","modified_gmt":"2026-07-13T11:43:28","slug":"ombudsman-for-banking-services-and-investments-ombudesk-directory","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/en\/2026\/06\/19\/ombudsman-for-banking-services-and-investments-ombudesk-directory\/","title":{"rendered":"Ombudsman for Banking Services and Investments (OBSI)"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8033\" class=\"elementor elementor-8033\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80870b6 e-flex e-con-boxed e-con e-parent\" data-id=\"80870b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-811cd28 elementor-widget elementor-widget-text-editor\" data-id=\"811cd28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Ombudsman for Banking Services and Investments (OBSI) deals with complaints regarding an issue between consumers \/ small businesses and their banking services or investment firms.<\/p><p>You must have tried to resolve the issue directly with your banking service or investment firm, before contacting OBSI.\u00a0<\/p><p>Banking institutes have 56 days to settle your dispute with them. Provincial credit unions up to 90 days.\u00a0<\/p><p>If you didn&#8217;t get an answer in the timeframe or you couldn&#8217;t reach an agreement, then you can contact the Ombudsman for Banking Services and Investments.\u00a0<\/p><p>The service is free of charge. If you want to file a complaint, you can find all the needed information here:\u00a0<\/p><p><span style=\"text-decoration-line: underline;\"><strong>Contact<\/strong><\/span>:<\/p><p><a href=\"https:\/\/consumerportal.obsi.ca\/public\/inquiries\/inquiry\">Click here to make a complaint<\/a><\/p><p><span style=\"text-decoration: underline;\"><strong>Telephone<\/strong><\/span>: 1 (888) 934-7557<\/p><p><span style=\"text-decoration: underline;\"><strong>Email: <\/strong><\/span>ombudsman@obsi.ca<\/p><p><span style=\"text-decoration: underline;\"><strong>Mail:\u00a0<\/strong><\/span><\/p><p>20 Queen Street West,\u00a0Suite 2400<\/p><p>P.O. Box 8<\/p><p>Toronto, ON M5H 3R3<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3d8982 e-flex e-con-boxed e-con e-parent\" data-id=\"a3d8982\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4caa15 elementor-widget elementor-widget-spacer\" data-id=\"d4caa15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7ed8e8 elementor-widget elementor-widget-heading\" data-id=\"e7ed8e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More Dispute Resolution Bodies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41f3cfc elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"41f3cfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;2&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:80,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-8049 post type-post status-publish format-standard hentry category-bank-ombuds category-canada tag-bank-ombuds tag-canada tag-dispute-resolution tag-ombudesk tag-ombudsman tag-scotiabank-dispute-resolution\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/en\/2026\/06\/19\/scotiabank-dispute-resolution-ombudesk-directory\/\" >\n\t\t\t\tScotiabank Dispute Resolution\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The Scotibank Dispute Resolution deals with your complaints regarding their service. It has different levels of escalation.\u00a0 The first step<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/en\/2026\/06\/19\/scotiabank-dispute-resolution-ombudesk-directory\/\" aria-label=\"Read more about Scotiabank Dispute Resolution\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-7952 post type-post status-publish format-standard hentry category-canada category-federal-offices tag-canada tag-commissioner-of-official-languages tag-dispute-resolution tag-federal-office tag-ombudesk tag-ombudsman\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/en\/2026\/06\/19\/commissioner-of-official-languages-ombudesk-directory\/\" >\n\t\t\t\tCommissioner of Official Languages\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The Office of the Commissioner of Offical Languages deals with complaints regarding the Official Languages Act. You can complain to<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/en\/2026\/06\/19\/commissioner-of-official-languages-ombudesk-directory\/\" aria-label=\"Read more about Commissioner of Official Languages\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The Ombudsman for Banking Services and Investments (OBSI) deals with complaints regarding an issue between consumers \/ small businesses and their banking services or investment firms. You must have tried to resolve the issue directly with your banking service or investment firm, before contacting OBSI.\u00a0 Banking institutes have 56 days to settle your dispute with [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[288,235],"tags":[289,232,233,32,36,291],"class_list":["post-8033","post","type-post","status-publish","format-standard","hentry","category-bank-ombuds","category-canada","tag-bank-ombuds","tag-canada","tag-dispute-resolution","tag-ombudesk","tag-ombudsman","tag-ombudsman-for-banking-services-and-investments"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ombudsman for Banking Services and Investments (OBSI) - OmbuDesk<\/title>\n<meta name=\"description\" content=\"Click here to see all information about the Ombudsman for Banking Services and Investments in the OmbuDesk Directory and how to complain.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudesk.com\/en\/2026\/06\/19\/ombudsman-for-banking-services-and-investments-ombudesk-directory\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ombudsman for Banking Services and Investments (OBSI) - 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