{"id":8038,"date":"2026-06-19T09:51:11","date_gmt":"2026-06-19T09:51:11","guid":{"rendered":"https:\/\/ombudesk.com\/?p=8038"},"modified":"2026-07-13T11:43:05","modified_gmt":"2026-07-13T11:43:05","slug":"bmo-complaint-office-ombudesk-directory","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/en\/2026\/06\/19\/bmo-complaint-office-ombudesk-directory\/","title":{"rendered":"BMO Complaint Office"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8038\" class=\"elementor elementor-8038\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11961f5 e-flex e-con-boxed e-con e-parent\" data-id=\"11961f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54f8902 elementor-widget elementor-widget-text-editor\" data-id=\"54f8902\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <a href=\"https:\/\/www.bmo.com\/en-ca\/main\/about-bmo\/who-we-are\/business-conduct\/customer-resolution-office\/customer-complaint-handling-process\/\">BMO Complaint Office<\/a> deals with your complaints regarding their service. It has different levels of escalation.\u00a0<\/p><p>The first step is trying to resolve your issue with your local branch.\u00a0<\/p><p>If you can&#8217;t reach an agreement, then you can contact the Customer Resolution Office.\u00a0<\/p><p>Alternatively you can contact the <a href=\"https:\/\/ombudesk.com\/en\/2026\/06\/19\/ombudsman-for-banking-services-and-investments-ombudesk-directory\/\">Ombudsman for Banking Services and Investments (OBSI).<\/a><\/p><p>If you can&#8217;t reach an agreement with the Customer Resolution Office of the BMO, then you can also contact the Customer Complaint Appeal Office.\u00a0<\/p><p>You can find all the contact information for the different BMO departments below:\u00a0<\/p><p><span style=\"text-decoration-line: underline;\"><strong>Contact Customer Resolution Office:<\/strong><\/span><\/p><p><a href=\"https:\/\/www.bmo.com\/en-ca\/main\/about-bmo\/who-we-are\/business-conduct\/customer-resolution-office\/#tab-4\">Click here to make a complaint<\/a><\/p><p><span style=\"text-decoration: underline;\"><strong>Telephone<\/strong><\/span>: 1-800-372-5111<\/p><p><span style=\"text-decoration: underline;\"><strong>Email: <\/strong><\/span>Resolutions.canada@bmo.com<\/p><p><span style=\"text-decoration: underline;\"><strong>Contact <\/strong><strong>Customer Complaint Appeal Office:\u00a0<\/strong><\/span><\/p><p><a href=\"https:\/\/www.bmo.com\/en-ca\/main\/about-bmo\/who-we-are\/business-conduct\/customer-complaint-appeal-office\/#tab-4\">Click here to make a complaint<\/a><\/p><div class=\"css-15g2oxy epwx7vu5\" data-testid=\"content\"><p><span style=\"text-decoration: underline;\"><strong>Telephone<\/strong><\/span>: 1-800-371-2541<\/p><p><span style=\"text-decoration: underline;\"><strong>Email:<\/strong><\/span> complaint.appeal@bmo.com<\/p><p><span style=\"text-decoration: underline;\"><strong>Mail:<\/strong><\/span><\/p><p style=\"text-align: left;\">Customer Complaint Appeal Office (CCAO)\u00a0<\/p><p style=\"text-align: left;\">1 First Canadian Place<\/p><p style=\"text-align: left;\">P.O. Box 150<\/p><p style=\"text-align: left;\">Toronto, ON\u00a0<\/p><p style=\"text-align: left;\">M5X 1H3\u00a0<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f90fac e-flex e-con-boxed e-con e-parent\" data-id=\"0f90fac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f622936 elementor-widget elementor-widget-spacer\" data-id=\"f622936\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-506df55 elementor-widget elementor-widget-heading\" data-id=\"506df55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More Dispute Resolution Bodies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6996b2 elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"e6996b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;2&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:80,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-8033 post type-post status-publish format-standard hentry category-bank-ombuds category-canada tag-bank-ombuds tag-canada tag-dispute-resolution tag-ombudesk tag-ombudsman tag-ombudsman-for-banking-services-and-investments\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/en\/2026\/06\/19\/ombudsman-for-banking-services-and-investments-ombudesk-directory\/\" >\n\t\t\t\tOmbudsman for Banking Services and Investments (OBSI)\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The Ombudsman for Banking Services and Investments (OBSI) deals with complaints regarding an issue between consumers \/ small businesses and<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/en\/2026\/06\/19\/ombudsman-for-banking-services-and-investments-ombudesk-directory\/\" aria-label=\"Read more about Ombudsman for Banking Services and Investments (OBSI)\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-7816 post type-post status-publish format-standard hentry category-canada category-municipal-ombudsman tag-dispute-resolution tag-municipal-ombudsman tag-ombudesk tag-ombudsman tag-ombudsman-de-montreal\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/en\/2026\/06\/18\/ombudsman-de-montreal-ombudesk-directory\/\" >\n\t\t\t\tOmbudsman de Montreal\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The Ombudsman de Montreal deals with complaints regarding the service of the Ville de Montr\u00e9al. If you can&#8217;t resolve a<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/en\/2026\/06\/18\/ombudsman-de-montreal-ombudesk-directory\/\" aria-label=\"Read more about Ombudsman de Montreal\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The BMO Complaint Office deals with your complaints regarding their service. It has different levels of escalation.\u00a0 The first step is trying to resolve your issue with your local branch.\u00a0 If you can&#8217;t reach an agreement, then you can contact the Customer Resolution Office.\u00a0 Alternatively you can contact the Ombudsman for Banking Services and Investments [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[288,235],"tags":[289,292,232,233,32],"class_list":["post-8038","post","type-post","status-publish","format-standard","hentry","category-bank-ombuds","category-canada","tag-bank-ombuds","tag-bmo-complaint-office","tag-canada","tag-dispute-resolution","tag-ombudesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BMO Complaint Office - OmbuDesk Directory Canada<\/title>\n<meta name=\"description\" content=\"Click here to see all information about the BMO Complaint Office in the OmbuDesk Directory. 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