{"id":8452,"date":"2026-06-29T14:35:19","date_gmt":"2026-06-29T14:35:19","guid":{"rendered":"https:\/\/ombudesk.com\/?p=8452"},"modified":"2026-06-29T14:39:07","modified_gmt":"2026-06-29T14:39:07","slug":"mediateur-de-lassurance-ombudesk-repertoire","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/en\/2026\/06\/29\/mediateur-de-lassurance-ombudesk-repertoire\/","title":{"rendered":"M\u00e9diateur de l&#8217;assurance"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8452\" class=\"elementor elementor-8452\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edabed3 e-flex e-con-boxed e-con e-parent\" data-id=\"edabed3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f71d9c6 elementor-widget elementor-widget-text-editor\" data-id=\"f71d9c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La M\u00e9diation de l\u2019Assurance vous aide \u00e0 trouver une solution amiable \u00e0 votre litige. Elle est gratuite pour vous. Le m\u00e9diateur est ind\u00e9pendant, impartial et tenu \u00e0 la confidentialit\u00e9. La proc\u00e9dure est \u00e9crite.<\/p><p>Elle commence quand votre demande est re\u00e7ue et examin\u00e9e. Le m\u00e9diateur vous informe de la recevabilit\u00e9 dans un d\u00e9lai de trois semaines. Il \u00e9tudie votre dossier \u00e0 partir des documents transmis par les parties. Si aucun accord n\u2019est trouv\u00e9, il propose une solution en droit ou en \u00e9quit\u00e9.<\/p><p>Cette solution est rendue dans un d\u00e9lai de quatre\u2011vingt\u2011dix jours apr\u00e8s la notification de la recevabilit\u00e9, avec une prolongation possible en cas de dossier complexe. Les parties sont libres d\u2019accepter ou de refuser la solution.<\/p><p>La m\u00e9diation est confidentielle. La proc\u00e9dure suspend la prescription. \u00c0 la fin de la m\u00e9diation, le d\u00e9lai recommence \u00e0 courir, avec un minimum de six mois si le temps restant est inf\u00e9rieur. Si le d\u00e9saccord persiste, vous pouvez saisir la justice.<\/p><p><strong>Vous trouverez ici toutes les informations concernant la <a href=\"https:\/\/www.mediation-assurance.org\/\">M\u00e9diation de l\u2019Assurance<\/a> dans l\u2019OmbuDesk r\u00e9pertoire.<\/strong><\/p><p><span style=\"text-decoration: underline;\"><strong>Quand saisir le m\u00e9diateur:<\/strong><\/span><\/p><ul><li><strong>si vous \u00eates un assur\u00e9<\/strong> ;<\/li><li><strong>si vous avez d\u00e9j\u00e0 envoy\u00e9 une r\u00e9clamation \u00e9crite<\/strong> \u00e0 l\u2019entreprise ou \u00e0 l\u2019interm\u00e9diaire d\u2019assurance ;<\/li><li><strong>si la r\u00e9ponse est insatisfaisante<\/strong>, ou si vous n\u2019avez re\u00e7u <strong>aucune r\u00e9ponse depuis plus de deux mois<\/strong> ;<\/li><li><strong>si votre litige concerne l\u2019ex\u00e9cution d\u2019un contrat d\u2019assurance<\/strong> ;<\/li><li><strong>si vous recherchez une solution amiable<\/strong> avant d\u2019envisager une action en justice.<\/li><\/ul><p><span style=\"text-decoration: underline;\">Votre dossier ne sera pas recevable si:<\/span><\/p><ul><li><strong>votre demande est manifestement infond\u00e9e ou abusive<\/strong> ;<\/li><li><strong>votre litige a d\u00e9j\u00e0 \u00e9t\u00e9 examin\u00e9<\/strong> ou est <strong>en cours d\u2019examen<\/strong> par un autre m\u00e9diateur ou par un tribunal ;<\/li><li><strong>votre demande intervient plus d\u2019un an<\/strong> apr\u00e8s votre r\u00e9clamation \u00e9crite ;<\/li><li><strong>votre litige n\u2019entre pas dans le champ de comp\u00e9tence<\/strong> du m\u00e9diateur ;<\/li><li><strong>votre litige concerne un diff\u00e9rend entre professionnels<\/strong>.<\/li><\/ul><p><span style=\"text-decoration: underline;\"><strong>Contact:<\/strong><\/span><\/p><p><a href=\"https:\/\/formulaire.mediation-assurance.org\/\"><strong>Cliquez ici pour d\u00e9poser une demande de m\u00e9diation<\/strong><\/a><\/p><p><strong>Courrier :<\/strong><\/p><p>La M\u00e9diateur de l\u2019Assurance<\/p><p>TSA 50110<\/p><p>75441 Paris Cedex 09<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>La M\u00e9diation de l\u2019Assurance vous aide \u00e0 trouver une solution amiable \u00e0 votre litige. Elle est gratuite pour vous. Le m\u00e9diateur est ind\u00e9pendant, impartial et tenu \u00e0 la confidentialit\u00e9. La proc\u00e9dure est \u00e9crite. Elle commence quand votre demande est re\u00e7ue et examin\u00e9e. Le m\u00e9diateur vous informe de la recevabilit\u00e9 dans un d\u00e9lai de trois semaines. [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[305,312,306],"tags":[307,311,343,41,32],"class_list":["post-8452","post","type-post","status-publish","format-standard","hentry","category-france","category-mediateur","category-mediation","tag-france","tag-mediateur","tag-mediateur-de-lassurance","tag-mediation","tag-ombudesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>M\u00e9diateur de l&#039;assurance - OmbuDesk R\u00e9pertoire<\/title>\n<meta name=\"description\" content=\"Cliquez ici pour voir toutes les informations sur le m\u00e9diateur de l&#039;assurance dans le r\u00e9pertoire OmbuDesk et comment d\u00e9posez une demande.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudesk.com\/en\/2026\/06\/29\/mediateur-de-lassurance-ombudesk-repertoire\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00e9diateur de l&#039;assurance - 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