{"id":8772,"date":"2026-07-08T14:17:26","date_gmt":"2026-07-08T14:17:26","guid":{"rendered":"https:\/\/ombudesk.com\/?p=8772"},"modified":"2026-07-08T14:21:57","modified_gmt":"2026-07-08T14:21:57","slug":"department-of-toxic-substances-control-ombudsman-and-complaint-office-ombudesk-directory","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/en\/2026\/07\/08\/department-of-toxic-substances-control-ombudsman-and-complaint-office-ombudesk-directory\/","title":{"rendered":"Department of Toxic Substances Control Ombudsman and Complaint Office"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8772\" class=\"elementor elementor-8772\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4287557 e-flex e-con-boxed e-con e-parent\" data-id=\"4287557\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cff1efd elementor-widget elementor-widget-text-editor\" data-id=\"cff1efd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">The Department of Toxic Substances Control (DTSC) Ombuds Program helps you with questions, concerns, or suggestions about DTSC&#8217;s work. The Ombuds Program provides information, helps you understand DTSC&#8217;s processes, and works to address your concerns.<\/p><p class=\"isSelectedEnd\">If you want to report a suspected environmental violation, the Ombuds Program can help direct you to the appropriate resource. Environmental complaints are handled through DTSC&#8217;s Environmental Complaint Program.<\/p><p class=\"isSelectedEnd\">In this OmbuDesk Directory entry, you can find information about the Department of Toxic Substances Control (DTSC) <a href=\"https:\/\/bes.dtsc.ca.gov\/ombuds-program\/\">Ombuds Program<\/a> and the <a href=\"https:\/\/dtsc.ca.gov\/\">Environmental Complaint Program<\/a>, as well as how to contact them.<\/p><h5>What are their purposes?<\/h5><p class=\"isSelectedEnd\">The Ombuds Program helps you:<\/p><ul data-spread=\"false\"><li>Understand DTSC&#8217;s processes and services.<\/li><li>Find information about DTSC programs and requirements.<\/li><li>Raise questions, concerns, or suggestions about DTSC&#8217;s work.<\/li><li>Find the appropriate DTSC office or resource for your issue.<\/li><\/ul><p class=\"isSelectedEnd\">The Environmental Complaint Program helps you:<\/p><ul data-spread=\"false\"><li>Report suspected environmental violations involving hazardous waste or toxic substances.<\/li><li>Submit environmental complaints so they can be reviewed and routed to the appropriate office.<\/li><\/ul><h5>Who can ask for help?<\/h5><p class=\"isSelectedEnd\">You can contact the Ombuds Program if you:<\/p><ul data-spread=\"false\"><li>Have questions about DTSC.<\/li><li>Have concerns or suggestions about DTSC&#8217;s work.<\/li><li>Need help finding the right DTSC office or service.<\/li><\/ul><p class=\"isSelectedEnd\">You can use the Environmental Complaint Program if you want to report a suspected environmental violation.<\/p><h5>What kinds of problems can you bring?<\/h5><p class=\"isSelectedEnd\">You can contact the Ombuds Program if you:<\/p><ul data-spread=\"false\"><li>Need information about DTSC.<\/li><li>Have questions about DTSC&#8217;s programs or processes.<\/li><li>Have concerns or suggestions about DTSC&#8217;s work.<\/li><li>Need help finding the right contact or resource.<\/li><\/ul><p class=\"isSelectedEnd\">You can use the Environmental Complaint Program to report:<\/p><ul data-spread=\"false\"><li>Suspected environmental violations.<\/li><li>Concerns involving hazardous waste or toxic substances.<\/li><\/ul><h5>What does the Complaint Offices do?<\/h5><p class=\"isSelectedEnd\">The Ombuds Program can:<\/p><ul data-spread=\"false\"><li>Answer your questions.<\/li><li>Provide information and guidance.<\/li><li>Help you understand DTSC&#8217;s processes.<\/li><li>Help you find the right office or resource for your issue.<\/li><li>Review your concerns and work with DTSC offices to help address them.<\/li><\/ul><p class=\"isSelectedEnd\">The Environmental Complaint Program can:<\/p><ul data-spread=\"false\"><li>Receive environmental complaints.<\/li><li>Review complaints.<\/li><li>Route complaints to the appropriate office for follow-up.<\/li><\/ul><h5>How can you contact them?<\/h5><h6>DTSC Ombuds Program<\/h6><p class=\"isSelectedEnd\">You can submit an inquiry to the Ombuds Program in the following ways:<\/p><ul data-spread=\"false\"><li><strong>Phone:<\/strong> 833-832-0542<\/li><li><strong>Email:<\/strong> <a href=\"mailto:Ombuds@bes.dtsc.ca.gov\">Ombuds@bes.dtsc.ca.gov<\/a><\/li><li><strong>Online:<\/strong> Submit an inquiry using the online intake form.<\/li><li><strong>In person:<\/strong> Speak with the Ombuds Program at Board of Environmental Safety public meetings.<\/li><\/ul><h6>Environmental Complaint Program<\/h6><p class=\"isSelectedEnd\">You can submit a suspected environmental violation through the <a href=\"https:\/\/calepa.my.salesforce-sites.com\/complaints\/Complaint\">CalEPA Environmental Complaint System.<\/a><\/p><p>If you are following up on a previously submitted environmental complaint, you can email <a href=\"mailto:EnvironmentalComplaints@dtsc.ca.gov\"><strong>EnvironmentalComplaints@dtsc.ca.gov<\/strong><\/a>.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The Department of Toxic Substances Control (DTSC) Ombuds Program helps you with questions, concerns, or suggestions about DTSC&#8217;s work. The Ombuds Program provides information, helps you understand DTSC&#8217;s processes, and works to address your concerns. If you want to report a suspected environmental violation, the Ombuds Program can help direct you to the appropriate resource. [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[180,382,391,171,383],"tags":[381,386,384,390,233,32,389,36,380],"class_list":["post-8772","post","type-post","status-publish","format-standard","hentry","category-alternative-dispute-resolution","category-california","category-complaint-office","category-ombudsman","category-usa","tag-america","tag-california","tag-complaints","tag-department-of-toxic-substances-control-ombudsman-and-complaint-office","tag-dispute-resolution","tag-ombudesk","tag-ombudesk-directory","tag-ombudsman","tag-usa"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Department of Toxic Substances Control Ombudsman and Complaint Office - OmbuDesk<\/title>\n<meta name=\"description\" content=\"Click here to see all information about the DTSC Ombuds and Complaint Office in the OmbuDesk Directory. 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