{"id":8820,"date":"2026-07-09T07:39:46","date_gmt":"2026-07-09T07:39:46","guid":{"rendered":"https:\/\/ombudesk.com\/?p=8820"},"modified":"2026-07-13T11:30:48","modified_gmt":"2026-07-13T11:30:48","slug":"santa-clara-consumer-protection-unit-ombudesk-directory","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/en\/2026\/07\/09\/santa-clara-consumer-protection-unit-ombudesk-directory\/","title":{"rendered":"Santa Clara Consumer Protection Unit"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8820\" class=\"elementor elementor-8820\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdd0364 e-flex e-con-boxed e-con e-parent\" data-id=\"fdd0364\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9de4f33 elementor-widget elementor-widget-text-editor\" data-id=\"9de4f33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Consumer Mediation Unit is a service provided by the Santa Clara County District Attorney&#8217;s Office. It helps consumers and businesses resolve disputes through informal mediation.<\/p><p>The mediation staff also answers questions about consumer transactions and provides information to help consumers and businesses understand their rights and responsibilities.<\/p><p>In this OmbuDesk Directory entry, you can find information about the <a href=\"https:\/\/da.santaclaracounty.gov\/consumer-protection\">Santa Clara County District Attorney&#8217;s Office Consumer Protection Unit<\/a> and how to contact them.<\/p><h2>What is its purpose?<\/h2><p>The Consumer Mediation Unit helps you:<\/p><ul><li><p>Resolve consumer transaction disputes through informal mediation.<\/p><\/li><li><p>Understand your rights and responsibilities in consumer transactions.<\/p><\/li><li><p>Get information about consumer transactions.<\/p><\/li><li><p>Submit consumer protection complaints.<\/p><\/li><\/ul><h2>Who can ask for help?<\/h2><p>You can contact the Consumer Mediation Unit if:<\/p><ul><li><p>You have a consumer transaction dispute.<\/p><\/li><li><p>You purchased a product or service for your personal or household use from a business that sells goods or services to consumers.<strong> The business must be located in Santa Clara County.<\/strong><\/p><\/li><\/ul><h2>What kinds of problems can you bring?<\/h2><p>The Consumer Mediation Unit can help with consumer transaction disputes, including complaints about:<\/p><ul><li><p>Unlawful business practices.<\/p><\/li><li><p>False advertising.<\/p><\/li><li><p>Other violations of law involving consumer transactions.<\/p><\/li><\/ul><h2>What does the Consumer Mediation Unit do?<\/h2><p>The Consumer Mediation Unit can:<\/p><ul><li><p>Provide informal mediation between consumers and businesses.<\/p><\/li><li><p>Help parties work toward resolving a dispute.<\/p><\/li><li><p>Receive complaints about unlawful business practices, false advertising, and other violations of law, and refer them for review when appropriate.<\/p><\/li><\/ul><h2>What doesn&#8217;t the Consumer Mediation Unit do?<\/h2><p>The Consumer Mediation Unit does <strong>not<\/strong>:<\/p><ul><li><p>Mediate disputes involving landlord and tenant issues.<\/p><\/li><li><p>Mediate disputes between two or more individuals.<\/p><\/li><li><p>Mediate claims against government agencies.<\/p><\/li><li><p>Mediate business-to-business disputes.<\/p><\/li><\/ul><h2>How can you contact them?<\/h2><p>You can contact the Santa Clara County District Attorney&#8217;s Office Consumer Mediation Unit by:<\/p><ul><li><p><strong>Phone:<\/strong> (408) 792-2880<\/p><\/li><li><p><strong>Email:<\/strong> <a href=\"mailto:consumer@dao.sccgov.org\">consumer@dao.sccgov.org<\/a><\/p><\/li><\/ul><p>Or directly file a complaint by following this link:<br \/><br \/><a href=\"https:\/\/da.santaclaracounty.gov\/consumer-protection\/file-complaint-form-about-transaction-business\">https:\/\/da.santaclaracounty.gov\/consumer-protection\/file-complaint-form-about-transaction-business<\/a><\/p><p><strong>Address:<\/strong><\/p><p>Consumer Protection Unit<br \/>70 W. Hedding Street<br \/>San Jose, CA 95110<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27513a6 e-flex e-con-boxed e-con e-parent\" data-id=\"27513a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bddca4 elementor-widget elementor-widget-spacer\" data-id=\"2bddca4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46fdc98 elementor-widget elementor-widget-heading\" data-id=\"46fdc98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More Dispute Resolution Bodies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-974aad0 elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"974aad0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;2&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:80,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-8772 post type-post status-publish format-standard hentry category-alternative-dispute-resolution category-california category-complaint-office category-ombudsman category-usa tag-america tag-california tag-complaints tag-department-of-toxic-substances-control-ombudsman-and-complaint-office tag-dispute-resolution tag-ombudesk tag-ombudesk-directory tag-ombudsman tag-usa\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/en\/2026\/07\/08\/department-of-toxic-substances-control-ombudsman-and-complaint-office-ombudesk-directory\/\" >\n\t\t\t\tDepartment of Toxic Substances Control Ombudsman and Complaint Office\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The Department of Toxic Substances Control (DTSC) Ombuds Program helps you with questions, concerns, or suggestions about DTSC&#8217;s work. The<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/en\/2026\/07\/08\/department-of-toxic-substances-control-ombudsman-and-complaint-office-ombudesk-directory\/\" aria-label=\"Read more about Department of Toxic Substances Control Ombudsman and Complaint Office\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-8748 post type-post status-publish format-standard hentry category-california category-health category-ombudsman category-usa tag-america tag-california-department-of-health-care-services-ombudsman tag-complaints tag-directory tag-dispute-resolution tag-ombudesk tag-ombudsman tag-usa\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/en\/2026\/07\/08\/california-department-of-health-care-services-ombudsman-directory-ombudesk\/\" >\n\t\t\t\tCalifornia Health Care Services Ombudsman\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The California Department of Health Care Services (DHCS) Office of the Ombudsman is an Ombudsman that offers assistance to individuals,<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/en\/2026\/07\/08\/california-department-of-health-care-services-ombudsman-directory-ombudesk\/\" aria-label=\"Read more about California Health Care Services Ombudsman\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The Consumer Mediation Unit is a service provided by the Santa Clara County District Attorney&#8217;s Office. It helps consumers and businesses resolve disputes through informal mediation. The mediation staff also answers questions about consumer transactions and provides information to help consumers and businesses understand their rights and responsibilities. In this OmbuDesk Directory entry, you can [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[180,382,383],"tags":[381,386,384,233,41,32,389,402,380],"class_list":["post-8820","post","type-post","status-publish","format-standard","hentry","category-alternative-dispute-resolution","category-california","category-usa","tag-america","tag-california","tag-complaints","tag-dispute-resolution","tag-mediation","tag-ombudesk","tag-ombudesk-directory","tag-santa-clara-consumer-protection-unit","tag-usa"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Santa Clara Consumer Protection Unit - OmbuDesk Directory<\/title>\n<meta name=\"description\" content=\"Click here to see all information about the Santa Clara Consumer Protection Unit in the OmbuDesk Directory.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudesk.com\/en\/2026\/07\/09\/santa-clara-consumer-protection-unit-ombudesk-directory\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Santa Clara Consumer Protection Unit - 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