{"id":8912,"date":"2026-07-13T08:38:35","date_gmt":"2026-07-13T08:38:35","guid":{"rendered":"https:\/\/ombudesk.com\/?p=8912"},"modified":"2026-07-13T10:56:30","modified_gmt":"2026-07-13T10:56:30","slug":"california-civil-rights-department-dispute-resolution-division-ombudesk-directory","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/en\/2026\/07\/13\/california-civil-rights-department-dispute-resolution-division-ombudesk-directory\/","title":{"rendered":"California Civil Rights Department Dispute Resolution Division"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8912\" class=\"elementor elementor-8912\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3393bc2 e-flex e-con-boxed e-con e-parent\" data-id=\"3393bc2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6103e77 elementor-widget elementor-widget-text-editor\" data-id=\"6103e77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The California Civil Rights Department (CRD) Dispute Resolution Division provides mediation services to help resolve civil rights disputes.<\/p><p>The Division offers a confidential and voluntary process where trained neutral mediators help parties communicate, understand each other&#8217;s concerns, and work toward reaching an agreement. The mediator does not decide the outcome of the dispute or impose a solution.\u00a0<\/p><p>The Dispute Resolution Division handles mediation for complaints within the jurisdiction of the California Civil Rights Department and also provides community conflict resolution services for certain disputes involving discrimination, hate incidents, or hate crimes.\u00a0<\/p><p>In this OmbuDesk Directory entry, you can find information about <a href=\"https:\/\/calcivilrights.ca.gov\/disputeresolution\/\">the California Civil Rights Department Dispute Resolution Division<\/a> and how to contact them.<\/p><h3>What is the purpose of the California Civil Rights Department Dispute Resolution Division?<\/h3><p>The Dispute Resolution Division helps people resolve civil rights disputes through mediation instead of relying only on formal investigations, legal proceedings, or court processes.<\/p><p>Mediation provides a confidential setting where parties can discuss concerns with the help of a neutral mediator and explore possible solutions. The mediator does not represent either side, make decisions, or force the parties to accept an agreement.<\/p><h3>What does the Dispute Resolution Division do?<\/h3><p>The Division can:<\/p><ul><li><p>Provide mediation services for eligible civil rights complaints.<\/p><\/li><li><p>Help parties communicate and understand each other&#8217;s concerns.<\/p><\/li><li><p>Assist parties in exploring possible solutions.<\/p><\/li><li><p>Support voluntary agreements between parties.<\/p><\/li><li><p>Provide a confidential process for resolving disputes.<\/p><\/li><li><p>Help communities address conflicts related to discrimination, hate incidents, or hate crimes when appropriate.<\/p><\/li><\/ul><h3>Who can ask for help?<\/h3><p>People involved in civil rights disputes may be able to request mediation services.<\/p><p>This includes individuals and organizations involved in complaints handled by the California Civil Rights Department.<\/p><p>Community conflict resolution services may also be requested by individuals directly affected by a discrimination-related community dispute or by appropriate state or local public bodies.<\/p><h3>What kinds of problems can you bring?<\/h3><p>You can contact the Dispute Resolution Division about concerns involving:<\/p><ul><li><p>Civil rights complaints.<\/p><\/li><li><p>Discrimination disputes.<\/p><\/li><li><p>Conflicts involving protected civil rights.<\/p><\/li><li><p>Community conflicts involving discrimination, hate incidents, or hate crimes.\u00a0<\/p><\/li><\/ul><h3>What doesn&#8217;t the Dispute Resolution Division do?<\/h3><p>The mediator does not:<\/p><ul><li><p>Decide who is right or wrong.<\/p><\/li><li><p>Represent either party.<\/p><\/li><li><p>Force parties to accept a settlement.<\/p><\/li><li><p>Impose a solution on the parties.<\/p><\/li><li><p>Replace formal investigations, court proceedings, or other legal processes.\u00a0<\/p><\/li><\/ul><p>Participation in mediation does not remove a person&#8217;s ability to continue through other available processes if mediation does not resolve the dispute.<\/p><h3>Standards of Practice<\/h3><p>The California Civil Rights Department Dispute Resolution Division follows these principles:<\/p><ul><li><p>Neutrality.<\/p><\/li><li><p>Confidentiality.<\/p><\/li><li><p>Voluntary participation.<\/p><\/li><li><p>Fair and impartial dispute resolution.<\/p><\/li><\/ul><h3>How can you contact the California Civil Rights Department Dispute Resolution Division?<\/h3><p>You can contact the California Civil Rights Department through:<\/p><p>Telephone: 800-884-1684<\/p><p>Email: contact.center@calcivilrights.ca.gov<\/p><p>Mail:<\/p><p>California Civil Rights Department<br \/>651 Bannon Street, Suite 200<br \/>Sacramento, CA 95811<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a43f31 e-flex e-con-boxed e-con e-parent\" data-id=\"9a43f31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-361d4e9 elementor-widget elementor-widget-spacer\" data-id=\"361d4e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc699ab elementor-widget elementor-widget-heading\" data-id=\"fc699ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More Dispute Resolution Bodies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1265179 elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"1265179\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;2&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:80,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-8831 post type-post status-publish format-standard hentry category-alternative-dispute-resolution category-california category-usa tag-alternative-dispute-resolution tag-america tag-california tag-conflict-resolution-center-of-santa-cruz-county tag-dispute-resolution tag-ombudesk tag-ombudesk-directory tag-usa\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/en\/2026\/07\/09\/conflict-resolution-center-of-santa-cruz-county-ombudesk-directory\/\" >\n\t\t\t\tConflict Resolution Center of Santa Cruz County\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>What is the Conflict Resolution Center of Santa Cruz County? The Conflict Resolution Center (CRC) of Santa Cruz County is<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/en\/2026\/07\/09\/conflict-resolution-center-of-santa-cruz-county-ombudesk-directory\/\" aria-label=\"Read more about Conflict Resolution Center of Santa Cruz County\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-8836 post type-post status-publish format-standard hentry category-alternative-dispute-resolution category-california category-usa tag-alternative-dispute-resolution tag-america tag-california tag-mediation tag-ombudesk tag-ombudesk-directory tag-usa tag-yolo-conflict-resolution-center\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/en\/2026\/07\/09\/yolo-conflict-resolution-center-ombudesk-directory\/\" >\n\t\t\t\tYolo Conflict Resolution Center\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>What is the Yolo Conflict Resolution Center? The Yolo Conflict Resolution Center (YCRC) is a nonprofit organization that helps people<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/en\/2026\/07\/09\/yolo-conflict-resolution-center-ombudesk-directory\/\" aria-label=\"Read more about Yolo Conflict Resolution Center\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The California Civil Rights Department (CRD) Dispute Resolution Division provides mediation services to help resolve civil rights disputes. The Division offers a confidential and voluntary process where trained neutral mediators help parties communicate, understand each other&#8217;s concerns, and work toward reaching an agreement. The mediator does not decide the outcome of the dispute or impose [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[180,382,383],"tags":[182,381,386,425,233,41,32,389,380],"class_list":["post-8912","post","type-post","status-publish","format-standard","hentry","category-alternative-dispute-resolution","category-california","category-usa","tag-alternative-dispute-resolution","tag-america","tag-california","tag-california-civil-rights-department-dispute-resolution-division","tag-dispute-resolution","tag-mediation","tag-ombudesk","tag-ombudesk-directory","tag-usa"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>California Civil Rights Department Dispute Resolution Division - OmbuDesk<\/title>\n<meta name=\"description\" content=\"Click here to see all information about the California Civil Rights Department Dispute Resolution Division in the OmbuDesk Directory.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudesk.com\/en\/2026\/07\/13\/california-civil-rights-department-dispute-resolution-division-ombudesk-directory\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"California Civil Rights Department Dispute Resolution Division - 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