{"id":8922,"date":"2026-07-13T08:58:05","date_gmt":"2026-07-13T08:58:05","guid":{"rendered":"https:\/\/ombudesk.com\/?p=8922"},"modified":"2026-07-13T10:55:47","modified_gmt":"2026-07-13T10:55:47","slug":"ca-mobile-home-dispute-resolution-and-assistance-services-ombudesk-directory","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/en\/2026\/07\/13\/ca-mobile-home-dispute-resolution-and-assistance-services-ombudesk-directory\/","title":{"rendered":"Mobile Home Dispute Resolution and Assistance Services of the California Department of Housing and Community Development"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8922\" class=\"elementor elementor-8922\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8a3331 e-flex e-con-boxed e-con e-parent\" data-id=\"f8a3331\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e77bd4b elementor-widget elementor-widget-text-editor\" data-id=\"e77bd4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"125\" data-end=\"436\">The California Department of Housing and Community Development (HCD) Mobilehome Assistance Center (MAC) provides information, assistance, complaint processing, and referrals for individuals experiencing problems related to manufactured homes, mobilehomes, employee housing facilities, and factory-built housing.<\/p><p data-start=\"438\" data-end=\"721\">The Mobilehome Assistance Center helps residents, homeowners, and members of the public understand their options, submit complaints, and connect with the appropriate resources or enforcement agency when HCD does not have authority over a matter.<\/p><p data-start=\"723\" data-end=\"1018\">The Mobilehome Assistance Center is not a mediation service and does not provide legal advice. Instead, it assists with complaint intake, information, coordination, referrals, and other available forms of support to help address mobilehome-related concerns.<\/p><p data-start=\"1020\" data-end=\"1201\">In this OmbuDesk Directory entry, you can find information about the <a href=\"https:\/\/www.hcd.ca.gov\/mmh\/mac\">California Department of Housing and Community Development Mobilehome Assistance Center<\/a> and how to contact them.<\/p><h3 data-section-id=\"q6wvn6\" data-start=\"1203\" data-end=\"1248\">What is the Mobilehome Assistance Center?<\/h3><p data-start=\"1250\" data-end=\"1416\">The Mobilehome Assistance Center (MAC) is a dispute resolution and complaint assistance service within the California Department of Housing and Community Development.<\/p><p data-start=\"1418\" data-end=\"1480\">It helps individuals with questions and complaints related to:<\/p><ul data-start=\"1482\" data-end=\"1871\"><li data-section-id=\"335sd4\" data-start=\"1482\" data-end=\"1529\">Living in manufactured homes and mobilehomes.<\/li><li data-section-id=\"ckg2o7\" data-start=\"1530\" data-end=\"1559\">Mobilehome park operations.<\/li><li data-section-id=\"5pmep2\" data-start=\"1560\" data-end=\"1589\">Health and safety concerns.<\/li><li data-section-id=\"9l0vbm\" data-start=\"1590\" data-end=\"1663\">Manufactured home sales, financing, registration, and ownership issues.<\/li><li data-section-id=\"1hq6hpw\" data-start=\"1664\" data-end=\"1767\">Installation, inspection, maintenance, and alteration of manufactured homes and accessory structures.<\/li><li data-section-id=\"qfyr8l\" data-start=\"1768\" data-end=\"1871\">Employee housing facilities and factory-built housing concerns.<\/li><\/ul><h3 data-section-id=\"1u1pwzi\" data-start=\"1873\" data-end=\"1923\">What does the Mobilehome Assistance Center do?<\/h3><p data-start=\"1925\" data-end=\"1962\">The Mobilehome Assistance Center can:<\/p><ul data-start=\"1964\" data-end=\"2499\"><li data-section-id=\"dlv1uv\" data-start=\"1964\" data-end=\"2034\">Receive and process complaints from the public and public officials.<\/li><li data-section-id=\"knrk0a\" data-start=\"2035\" data-end=\"2112\">Provide information about mobilehome laws, rights, and available resources.<\/li><li data-section-id=\"k1vydx\" data-start=\"2113\" data-end=\"2167\">Coordinate complaints with appropriate HCD programs.<\/li><li data-section-id=\"12yvtv2\" data-start=\"2168\" data-end=\"2251\">Refer complaints to other agencies or resources when HCD does not have authority.<\/li><li data-section-id=\"1dru35h\" data-start=\"2252\" data-end=\"2350\">Assist individuals in understanding available options for resolving mobilehome-related concerns.<\/li><li data-section-id=\"1xckkat\" data-start=\"2351\" data-end=\"2499\">Review complaints to determine whether HCD has jurisdiction and refer eligible complaints for investigation.<\/li><\/ul><h3 data-section-id=\"1die63a\" data-start=\"2501\" data-end=\"2526\">Who can ask for help?<\/h3><p data-start=\"2528\" data-end=\"2717\">Anyone with a question, concern, or complaint related to manufactured homes, mobilehomes, employee housing facilities, or factory-built housing may contact the Mobilehome Assistance Center.<\/p><p data-start=\"2719\" data-end=\"2733\">This includes:<\/p><ul data-start=\"2735\" data-end=\"3001\"><li data-section-id=\"bdvnbu\" data-start=\"2735\" data-end=\"2773\">Mobilehome residents and homeowners.<\/li><li data-section-id=\"4nj6h0\" data-start=\"2774\" data-end=\"2829\">Individuals purchasing or selling manufactured homes.<\/li><li data-section-id=\"ckmj9z\" data-start=\"2830\" data-end=\"2900\">Members of the public with concerns about mobilehome-related issues.<\/li><li data-section-id=\"19y6k37\" data-start=\"2901\" data-end=\"3001\">Public officials seeking assistance with mobilehome matters.<\/li><\/ul><h3 data-section-id=\"elj2fa\" data-start=\"3003\" data-end=\"3044\">What kinds of problems can you bring?<\/h3><p data-start=\"3046\" data-end=\"3120\">You can contact the Mobilehome Assistance Center about concerns involving:<\/p><ul data-start=\"3122\" data-end=\"3726\"><li data-section-id=\"1o5p9pa\" data-start=\"3122\" data-end=\"3173\">Health and safety conditions in mobilehome parks.<\/li><li data-section-id=\"1l7gvlx\" data-start=\"3174\" data-end=\"3227\">Unsafe sewer, water, electrical, or gas conditions.<\/li><li data-section-id=\"r2q0f\" data-start=\"3228\" data-end=\"3305\">Installation, inspection, maintenance, or alteration of manufactured homes.<\/li><li data-section-id=\"1ylj6ze\" data-start=\"3306\" data-end=\"3357\">Mobilehome accessory structures and park grounds.<\/li><li data-section-id=\"1rme9as\" data-start=\"3358\" data-end=\"3400\">Questions about permits and inspections.<\/li><li data-section-id=\"1vdch8a\" data-start=\"3401\" data-end=\"3438\">Possible unlicensed sales activity.<\/li><li data-section-id=\"1y9wzog\" data-start=\"3439\" data-end=\"3534\">Fraud, misrepresentation, escrow violations, or contract disputes involving mobilehome sales.<\/li><li data-section-id=\"qed008\" data-start=\"3535\" data-end=\"3588\">Registration, titling, and ownership documentation.<\/li><li data-section-id=\"d0ei49\" data-start=\"3589\" data-end=\"3609\">Warranty concerns.<\/li><li data-section-id=\"40nujh\" data-start=\"3610\" data-end=\"3726\">Questions about available assistance related to mobilehome residency issues.<\/li><\/ul><h3 data-section-id=\"1o39rhf\" data-start=\"3728\" data-end=\"3781\">What doesn&#8217;t the Mobilehome Assistance Center do?<\/h3><p data-start=\"3783\" data-end=\"3825\">The Mobilehome Assistance Center does not:<\/p><ul data-start=\"3827\" data-end=\"4139\"><li data-section-id=\"1ytbooa\" data-start=\"3827\" data-end=\"3850\">Provide legal advice.<\/li><li data-section-id=\"14ciwmj\" data-start=\"3851\" data-end=\"3892\">Act as a personal legal representative.<\/li><li data-section-id=\"136ieca\" data-start=\"3893\" data-end=\"3951\">Mediate mobilehome park rent disputes or lease disputes.<\/li><li data-section-id=\"s9g7i\" data-start=\"3952\" data-end=\"4011\">Negotiate disputes between residents and park management.<\/li><li data-section-id=\"tomdsm\" data-start=\"4012\" data-end=\"4058\">Replace court proceedings or legal remedies.<\/li><li data-section-id=\"xg878m\" data-start=\"4059\" data-end=\"4139\">Resolve matters outside HCD\u2019s authority.<\/li><\/ul><p data-start=\"4141\" data-end=\"4342\">When a complaint is outside HCD\u2019s jurisdiction, the Mobilehome Assistance Center may refer the individual to another agency or resource that may be able to assist.<\/p><h3 data-section-id=\"i66ev3\" data-start=\"4344\" data-end=\"4383\">Jurisdiction, Authority, and Limits<\/h3><p data-start=\"4385\" data-end=\"4550\">The Mobilehome Assistance Center reviews complaints to determine whether the California Department of Housing and Community Development has authority over the issue.<\/p><p data-start=\"4552\" data-end=\"4827\">If HCD has jurisdiction, the complaint may be referred for investigation. If HCD does not have jurisdiction, the complaint may be forwarded to the appropriate enforcement agency or the person may be referred to other available resources.<\/p><p data-start=\"4829\" data-end=\"4889\">The Mobilehome Assistance Center does not have authority to:<\/p><ul data-start=\"4891\" data-end=\"5103\"><li data-section-id=\"123ovdh\" data-start=\"4891\" data-end=\"4917\">Provide legal decisions.<\/li><li data-section-id=\"x4q2ur\" data-start=\"4918\" data-end=\"4966\">Act as a court or administrative hearing body.<\/li><li data-section-id=\"1o6pja4\" data-start=\"4967\" data-end=\"5005\">Force parties to reach an agreement.<\/li><li data-section-id=\"hz6rcq\" data-start=\"5006\" data-end=\"5103\">Resolve disputes that fall outside HCD\u2019s legal authority.<\/li><\/ul><h3 data-section-id=\"5p3jgd\" data-start=\"5105\" data-end=\"5162\">How can you contact the Mobilehome Assistance Center?<\/h3><p data-start=\"5164\" data-end=\"5280\">You can contact the California Department of Housing and Community Development Mobilehome Assistance Center through:<\/p><p data-start=\"5282\" data-end=\"5292\">Telephone:<\/p><p data-start=\"5294\" data-end=\"5308\">(800) 952-8356<\/p><p data-start=\"5310\" data-end=\"5316\">Email:<\/p><p data-start=\"5318\" data-end=\"5341\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5318\" data-end=\"5341\">MHAssistance@hcd.ca.gov<\/a><\/p><p data-start=\"5343\" data-end=\"5348\">Mail:<\/p><p data-start=\"5350\" data-end=\"5480\">California Department of Housing and Community Development<br data-start=\"5408\" data-end=\"5411\" \/>Mobilehome Assistance Center<br data-start=\"5439\" data-end=\"5442\" \/>P.O. Box 278690<br data-start=\"5457\" data-end=\"5460\" \/>Sacramento, CA 95827<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-604a072 e-flex e-con-boxed e-con e-parent\" data-id=\"604a072\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65d7b63 elementor-widget elementor-widget-spacer\" data-id=\"65d7b63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bce82a7 elementor-widget elementor-widget-heading\" data-id=\"bce82a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More Dispute Resolution Bodies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11f3237 elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"11f3237\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;2&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:80,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-8748 post type-post status-publish format-standard hentry category-california category-health category-ombudsman category-usa tag-america tag-california-department-of-health-care-services-ombudsman tag-complaints tag-directory tag-dispute-resolution tag-ombudesk tag-ombudsman tag-usa\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/en\/2026\/07\/08\/california-department-of-health-care-services-ombudsman-directory-ombudesk\/\" >\n\t\t\t\tCalifornia Health Care Services Ombudsman\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The California Department of Health Care Services (DHCS) Office of the Ombudsman is an Ombudsman that offers assistance to individuals,<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/en\/2026\/07\/08\/california-department-of-health-care-services-ombudsman-directory-ombudesk\/\" aria-label=\"Read more about California Health Care Services Ombudsman\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-8754 post type-post status-publish format-standard hentry category-california category-ombudsman category-usa tag-america tag-california tag-complaints tag-dispute-resolution tag-ombudesk tag-ombudsman tag-ucla-office-of-ombuds-services tag-usa\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/en\/2026\/07\/08\/ucla-office-of-ombuds-services-ombudesk-directory\/\" >\n\t\t\t\tUCLA Office of Ombuds Services\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The UCLA Office of Ombuds Services is a place where you can get help if you have a conflict, dispute,<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/en\/2026\/07\/08\/ucla-office-of-ombuds-services-ombudesk-directory\/\" aria-label=\"Read more about UCLA Office of Ombuds Services\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The California Department of Housing and Community Development (HCD) Mobilehome Assistance Center (MAC) provides information, assistance, complaint processing, and referrals for individuals experiencing problems related to manufactured homes, mobilehomes, employee housing facilities, and factory-built housing. The Mobilehome Assistance Center helps residents, homeowners, and members of the public understand their options, submit complaints, and connect with [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[180,382,383],"tags":[182,381,386,233,427,32,428,389,380],"class_list":["post-8922","post","type-post","status-publish","format-standard","hentry","category-alternative-dispute-resolution","category-california","category-usa","tag-alternative-dispute-resolution","tag-america","tag-california","tag-dispute-resolution","tag-mobile-home-dispute-resolution-and-assistance-services-california","tag-ombudesk","tag-ombudesk-direcotry","tag-ombudesk-directory","tag-usa"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mobile Home Dispute Resolution and Assistance Services of the California Department of Housing and Community Development - 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