DCBA Mediation Services helps residents and businesses in Los Angeles County resolve disputes without going to court. The service offers free community and court-connected mediation and conducts on-the-spot mediation in Los Angeles County Superior Court.
In this OmbuDesk Directory entry, you can find information about the Department of Consumer and Business Affairs Mediation Services and how to contact them.
What is its purpose?
DCBA Mediation Services helps you:
- Resolve disputes without going to court.
- Reach voluntary agreements through mediation.
- Access free mediation services.
- Try to settle disputes before a scheduled court hearing.
Who can ask for help?
You can contact DCBA Mediation Services if you:
- Live or operate a business in Los Angeles County.
- Have a dispute with another person or business.
- Want to try mediation before or instead of going to court.
- Have a pending court case or want to resolve a dispute before filing one.
What kinds of problems can you bring?
DCBA Mediation Services can help with:
- Landlord and tenant disputes.
- Business and customer disputes.
- Neighbor disputes.
- Family or roommate disputes.
- Contractor and homeowner disputes.
- Homeowner association disputes.
What does DCBA Mediation Services do?
DCBA Mediation Services can:
- Provide free mediation services.
- Conduct court-connected mediation.
- Conduct community mediation.
- Help parties communicate and work toward a voluntary agreement.
- Offer mediation by telephone, in person, or by telephone caucus.
- Provide mediation for disputes with or without a pending court hearing.
What doesn’t DCBA Mediation Services do?
DCBA Mediation Services:
- Does not require you to participate in mediation. Mediation is voluntary, and both parties must agree to take part.
- Does not take sides or decide who is right or wrong. Mediators remain neutral throughout the process.
- Does not stop or delay court proceedings. If you have a scheduled hearing, you must still attend unless your case is resolved or the court orders otherwise.
How can you contact them?
You can request mediation through the DCBA online mediation portal.
If you have a pending court hearing, you should submit your mediation request at least 21 business days before your hearing date to allow time for processing.
Mediation requests can be submitted:
- With a pending court hearing.
- Without a pending court hearing.
For questions about mediation services, you can contact:
Department of Consumer and Business Affairs (DCBA) Mediation Services
- Phone: (800) 593-8222
- Email: mediation@dcba.lacounty.gov
Address:
320 W. Temple Street, Suite G-10
Los Angeles, CA 90012