Complaint and ombudsman offices for the resolution of disputes in Canada

Municipal Ombudsman Offices in Canada

Municipal Ombudsman Offices in Canada

Ombudsman Saguenay

The Ombudsman Saguenay – protector du citoyen de Saguenay – deals with complaints regarding the service of the City of Saguenay. Before you can complain

Lire la suite »

Provincial & Territorial Ombudsman Offices Canada

Provincial & Territorial Ombudsman Offices Canada

Alberta Ombudsman

The Alberta Ombudsman deals with complaints regarding your treatment in the public sector of Alberta. Before submitting a complaint to the Alberta Ombudsman, you must

Lire la suite »

British Columbia Ombudsperson

The British Columbia Ombudsperson deals with complaints regarding public service of that province.  This includes the following organizations:  Provincial Minstries  Crown Corporations  Health Authorities and

Lire la suite »

Manitoba Ombudsman

The Manitoba Ombudsman deals with complaints regarding public services in the province. Complaints can be submitted regarding the following institutions:  Provincial Government Department, Programm &

Lire la suite »

New Brunswick Ombudsman

The New Brunswick Ombudsman deals with complaints regarding public authorities located in the province New Brunswick.  The New Brunswick Ombudsman handles your complaint, if it

Lire la suite »

Ombudsman du Quebec

The Ombudsman du Quebec deals with complaints regarding public service in Quebec. The Ombudsman du Quebec handles complaints about public services in Quebec in the

Lire la suite »

Ombudsman Ontario

The Ombudsman Ontario deals with complaints regarding public service in the province. Here is a list of all the institutions that are covered by the

Lire la suite »

Ombudsman Saskatchewan

The Ombudsman Saskatchewan deals with complaints regarding public service of the province.  This includes the following:  Government ministries & agencies Crown corporations Most health entities 

Lire la suite »

Yukon Ombudsman

The Yukon Ombudsman deals with complaints regarding public service in the province Yukon. This includes the following authorities:  Yukon government departments Yukon University and its

Lire la suite »

Federal Offices for Dispute Resolution in Canada

Federal Offices for Dispute Resolution in Canada

Canada Post Ombudsman

The Canada Post Ombudsman deals with complaints regarding postal issues, that were not resolved to your satisfaction.  You must have complained to the customer service

Lire la suite »

CBC/Radio-Canada Ombudsman

The CBC/Radio-Canada Ombudsman deals with complaints regarding CBC journalism. News, current affairs and public affairs on television, radio, websites and other digital platforms are subject

Lire la suite »

Ombudsmen and Commissioners Offices in Canada with various jurisdictions

Ombudsmen and Commissioners Offices in Canada with various jurisdictions

Ombudsman du Quebec

The Ombudsman du Quebec –  Protecteur du citoyen – deals with complaints regarding government departments or agencies and health and social services.  The government departments

Lire la suite »

Bank Ombudsmen in Canada

Bank Ombudsmen in Canada

BMO Complaint Office

The BMO Complaint Office deals with your complaints regarding their service. It has different levels of escalation.  The first step is trying to resolve your issue with your local branch.  If you can’t reach an agreement, then you can contact the Customer Resolution Office.  Alternatively you can contact the Ombudsman

Lire la suite »

Ombudsman for Banking Services and Investments (OBSI)

The Ombudsman for Banking Services and Investments (OBSI) deals with complaints regarding an issue between consumers / small businesses and their banking services or investment firms. You must have tried to resolve the issue directly with your banking service or investment firm, before contacting OBSI.  Banking institutes have 56 days

Lire la suite »

RBC Ombudsman

The RBC Ombudsman deals with complaints regarding their different services.  This includes Personal & Commercial Banking, Wealth Management and Institutional Departments.  Depending on the department that you want to complain to, you might have to navigate to the departments own complaint site.  All banking services need you to login, to

Lire la suite »

Scotiabank Dispute Resolution

The Scotibank Dispute Resolution deals with your complaints regarding their service. It has different levels of escalation.  The first step is trying to resolve your issue with your local branch.  If you can’t reach an agreement, then you can contact the Escalated Customer Concerns Office (ECCO). If you can’t reach

Lire la suite »

TD Bank Complaints Offices

The TD Bank Complaints Offices deal with your complaints regarding their service of all branches. It has different levels of escalation.  The first step is trying to resolve your issue with your local branch.  If you can’t reach an agreement, then you can contact the Customer Care of the TD

Lire la suite »

College and University Ombudsmen in Canada

College and University Ombudsmen in Canada

Algonquin College Ombudsman

The Algonquin College Ombudsman deals with your complaints regarding the resolution of any college-related disputes.  The Ombudsman also offers advice and help to staff and faculties.  If you have any issue, you can contact the Algonquin College Ombudsman to seek support. You can find all the contact information for the

Lire la suite »

Insurance Ombudsmen and Dispute Resolution Offices in Canada

Insurance Ombudsmen and Dispute Resolution Offices in Canada

General Insurance OmbudService

The General Insurance OmbudService (GIO) deals with your complaints regarding insurance companies across Canada.  The first step is trying to resolve your issue with your insurance company. If you can’t reach an agreement with your insurance company, then the General Insurance OmbudService can support you with the following issues:  Claims

Lire la suite »

OmbudService for Life & Health Insurance

The OmbudService for Life & Health Insurance deals with your complaints regarding life & health insurance companies across Canada.  The first step is trying to resolve your issue with your health & life insurance company. Before submitting a complaint to the OmbudService for Life & Health Insurance make sure to

Lire la suite »

Travelers Canada Insurance Complaint Offices

The Travelers Canada Insurance Complaint Offices deals with your complaints regarding their service. It has different levels of escalation.  The first step is trying to resolve your issue with your broker. If you can’t reach an agreement, then you can contact a Travelers Canada representative.  If you can’t reach an

Lire la suite »