<style id="elementor-post-4432">.elementor-4432 .elementor-element.elementor-element-6c49b7b{--display:flex;--margin-top:-50px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );text-transform:var( --e-global-typography-text-text-transform );font-style:var( --e-global-typography-text-font-style );text-decoration:var( --e-global-typography-text-text-decoration );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-4432 .elementor-element.elementor-element-ac5ae84{--display:flex;}.elementor-4432 .elementor-element.elementor-element-29d508d{--spacer-size:25px;}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );text-transform:var( --e-global-typography-primary-text-transform );font-style:var( --e-global-typography-primary-font-style );text-decoration:var( --e-global-typography-primary-text-decoration );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );color:var( --e-global-color-primary );}.elementor-4432 .elementor-element.elementor-element-e4b1d5d .elementor-heading-title{font-family:"Montserrat", Sans-serif;font-size:35px;font-weight:600;text-transform:none;font-style:normal;text-decoration:none;line-height:1.2em;letter-spacing:0px;}.elementor-widget-posts .elementor-button{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-size:var( --e-global-typography-accent-font-size );font-weight:var( --e-global-typography-accent-font-weight );text-transform:var( --e-global-typography-accent-text-transform );font-style:var( --e-global-typography-accent-font-style );text-decoration:var( --e-global-typography-accent-text-decoration );line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .elementor-post__title, .elementor-widget-posts .elementor-post__title a{color:var( --e-global-color-secondary );font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );text-transform:var( --e-global-typography-primary-text-transform );font-style:var( --e-global-typography-primary-font-style );text-decoration:var( --e-global-typography-primary-text-decoration );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );}.elementor-widget-posts .elementor-post__meta-data{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-size:var( --e-global-typography-secondary-font-size );font-weight:var( --e-global-typography-secondary-font-weight );text-transform:var( --e-global-typography-secondary-text-transform );font-style:var( --e-global-typography-secondary-font-style );text-decoration:var( --e-global-typography-secondary-text-decoration );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-widget-posts .elementor-post__excerpt p{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );text-transform:var( --e-global-typography-text-text-transform );font-style:var( --e-global-typography-text-font-style );text-decoration:var( --e-global-typography-text-text-decoration );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-widget-posts .elementor-post__read-more{color:var( --e-global-color-accent );}.elementor-widget-posts a.elementor-post__read-more{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-size:var( --e-global-typography-accent-font-size );font-weight:var( --e-global-typography-accent-font-weight );text-transform:var( --e-global-typography-accent-text-transform );font-style:var( --e-global-typography-accent-font-style );text-decoration:var( --e-global-typography-accent-text-decoration );line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .elementor-post__card .elementor-post__badge{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );text-transform:var( --e-global-typography-accent-text-transform );font-style:var( --e-global-typography-accent-font-style );text-decoration:var( --e-global-typography-accent-text-decoration );line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .elementor-pagination{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-size:var( --e-global-typography-secondary-font-size );font-weight:var( --e-global-typography-secondary-font-weight );text-transform:var( --e-global-typography-secondary-text-transform );font-style:var( --e-global-typography-secondary-font-style );text-decoration:var( --e-global-typography-secondary-text-decoration );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-widget-posts .e-load-more-message{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-size:var( --e-global-typography-secondary-font-size );font-weight:var( --e-global-typography-secondary-font-weight );text-transform:var( --e-global-typography-secondary-text-transform );font-style:var( --e-global-typography-secondary-font-style );text-decoration:var( --e-global-typography-secondary-text-decoration );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-4432 .elementor-element.elementor-element-97894bb{--grid-row-gap:80px;--grid-column-gap:60px;}.elementor-4432 .elementor-element.elementor-element-97894bb .elementor-posts-container .elementor-post__thumbnail{padding-bottom:calc( 0.8 * 100% );}.elementor-4432 .elementor-element.elementor-element-97894bb:after{content:"0.8";}.elementor-4432 .elementor-element.elementor-element-97894bb .elementor-post__thumbnail__link{width:100%;}.elementor-4432 .elementor-element.elementor-element-97894bb.elementor-posts--thumbnail-left .elementor-post__thumbnail__link{margin-right:25px;}.elementor-4432 .elementor-element.elementor-element-97894bb.elementor-posts--thumbnail-right .elementor-post__thumbnail__link{margin-left:25px;}.elementor-4432 .elementor-element.elementor-element-97894bb.elementor-posts--thumbnail-top .elementor-post__thumbnail__link{margin-bottom:25px;}.elementor-4432 .elementor-element.elementor-element-97894bb .elementor-post__title, .elementor-4432 .elementor-element.elementor-element-97894bb .elementor-post__title a{color:var( --e-global-color-primary );font-family:"Poppins", Sans-serif;font-size:22px;font-weight:600;text-transform:none;font-style:normal;text-decoration:none;line-height:1.2em;letter-spacing:0px;}.elementor-4432 .elementor-element.elementor-element-97894bb .elementor-post__title{margin-bottom:10px;}.elementor-4432 .elementor-element.elementor-element-97894bb .elementor-post__excerpt p{color:var( --e-global-color-text );}.elementor-4432 .elementor-element.elementor-element-97894bb .elementor-post__excerpt{margin-bottom:25px;}.elementor-4432 .elementor-element.elementor-element-97894bb a.elementor-post__read-more{font-family:var( --e-global-typography-92bce3b-font-family ), Sans-serif;font-size:var( --e-global-typography-92bce3b-font-size );font-weight:var( --e-global-typography-92bce3b-font-weight );text-transform:var( --e-global-typography-92bce3b-text-transform );font-style:var( --e-global-typography-92bce3b-font-style );text-decoration:var( --e-global-typography-92bce3b-text-decoration );line-height:var( --e-global-typography-92bce3b-line-height );letter-spacing:var( --e-global-typography-92bce3b-letter-spacing );}.elementor-4432 .elementor-element.elementor-element-97894bb .elementor-post__text{margin-bottom:0px;}@media(max-width:1366px){.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );}.elementor-widget-posts .elementor-post__title, .elementor-widget-posts .elementor-post__title a{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );}.elementor-widget-posts .elementor-post__meta-data{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-widget-posts .elementor-post__excerpt p{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-widget-posts a.elementor-post__read-more{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .elementor-post__card .elementor-post__badge{line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .elementor-pagination{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-widget-posts .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .e-load-more-message{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-4432 .elementor-element.elementor-element-97894bb a.elementor-post__read-more{font-size:var( --e-global-typography-92bce3b-font-size );line-height:var( --e-global-typography-92bce3b-line-height );letter-spacing:var( --e-global-typography-92bce3b-letter-spacing );}}@media(max-width:1024px){.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );}.elementor-4432 .elementor-element.elementor-element-e4b1d5d .elementor-heading-title{font-size:45px;}.elementor-widget-posts .elementor-post__title, .elementor-widget-posts .elementor-post__title a{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );}.elementor-widget-posts .elementor-post__meta-data{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-widget-posts .elementor-post__excerpt p{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-widget-posts a.elementor-post__read-more{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .elementor-post__card .elementor-post__badge{line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .elementor-pagination{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-widget-posts .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .e-load-more-message{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-4432 .elementor-element.elementor-element-97894bb a.elementor-post__read-more{font-size:var( --e-global-typography-92bce3b-font-size );line-height:var( --e-global-typography-92bce3b-line-height );letter-spacing:var( --e-global-typography-92bce3b-letter-spacing );}}@media(max-width:767px){.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );}.elementor-4432 .elementor-element.elementor-element-e4b1d5d .elementor-heading-title{font-size:28px;line-height:1.1em;}.elementor-widget-posts .elementor-post__title, .elementor-widget-posts .elementor-post__title a{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );}.elementor-widget-posts .elementor-post__meta-data{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-widget-posts .elementor-post__excerpt p{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-widget-posts a.elementor-post__read-more{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .elementor-post__card .elementor-post__badge{line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .elementor-pagination{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-widget-posts .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .e-load-more-message{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-4432 .elementor-element.elementor-element-97894bb .elementor-post__thumbnail__link{width:100%;}.elementor-4432 .elementor-element.elementor-element-97894bb .elementor-post__title, .elementor-4432 .elementor-element.elementor-element-97894bb .elementor-post__title a{font-size:18px;}.elementor-4432 .elementor-element.elementor-element-97894bb a.elementor-post__read-more{font-size:var( --e-global-typography-92bce3b-font-size );line-height:var( --e-global-typography-92bce3b-line-height );letter-spacing:var( --e-global-typography-92bce3b-letter-spacing );}}@media(min-width:2400px){.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );}.elementor-widget-posts .elementor-post__title, .elementor-widget-posts .elementor-post__title a{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );}.elementor-widget-posts .elementor-post__meta-data{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-widget-posts .elementor-post__excerpt p{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-widget-posts a.elementor-post__read-more{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .elementor-post__card .elementor-post__badge{line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .elementor-pagination{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-widget-posts .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );letter-spacing:var( --e-global-typography-accent-letter-spacing );}.elementor-widget-posts .e-load-more-message{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}.elementor-4432 .elementor-element.elementor-element-97894bb a.elementor-post__read-more{font-size:var( --e-global-typography-92bce3b-font-size );line-height:var( --e-global-typography-92bce3b-line-height );letter-spacing:var( --e-global-typography-92bce3b-letter-spacing );}}</style>{"id":4432,"date":"2025-09-04T14:49:38","date_gmt":"2025-09-04T14:49:38","guid":{"rendered":"https:\/\/ombudesk.com\/?p=4432"},"modified":"2026-07-13T14:35:25","modified_gmt":"2026-07-13T14:35:25","slug":"ombudsstelle-schweizer-reisebranche","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/fr\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/","title":{"rendered":"Ombudsstelle: Schweizer Reisebranche"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"4432\" class=\"elementor elementor-4432\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c49b7b e-flex e-con-boxed e-con e-parent\" data-id=\"6c49b7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1464b6 elementor-widget elementor-widget-text-editor\" data-id=\"b1464b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die <a href=\"https:\/\/www.ombudsman-touristik.ch\/de\/\">Ombudsstelle der Schweizer Reisebranche<\/a> mediiert bei Konflikten zwischen Reisenden und Reiseb\u00fcros sowie -veranstalter:innen. Ebenso ist die Ombudsstelle bei Beschwerden der Schweizer Beherbergungsbranche die richtige Ansprechpartnerin. Dies kann etwa die Hotellerie, die Parahotellerie und auch Jugendherbergen umfassen. Dabei agiert sie kostenlos, neutral und unabh\u00e4ngig.\u00a0<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Contact<\/strong><\/span>:\u00a0<\/p>\n<p><a href=\"https:\/\/ombudsman.powerappsportals.com\/de-DE\/\">Hier k\u00f6nnen Sie einen Schlichtungsantrag stellen.<\/a><\/p>\n<p><strong><span style=\"text-decoration: underline;\">Email<\/span>:<\/strong> info@ombudsman-touristik.ch<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Telefon<\/strong><\/span>: <a href=\"tel:+41444854535\">+41 44 485 45 35<\/a>\u00a0<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Adresse<\/strong><\/span>:<\/p>\n<p>Ombudsman der Schweizer Reisebranche<br \/>Etzelstrasse 42<br \/>8038 Z\u00fcrich<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac5ae84 e-flex e-con-boxed e-con e-parent\" data-id=\"ac5ae84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29d508d elementor-widget elementor-widget-spacer\" data-id=\"29d508d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4b1d5d elementor-widget elementor-widget-heading\" data-id=\"e4b1d5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Mehr Schlichtungsstellen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97894bb elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"97894bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;2&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:80,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-4727 post type-post status-publish format-standard hentry category-schweiz category-staatlich-anerkannt tag-ombudesk tag-ombudsman tag-ombudsmann tag-ombudsstelle tag-schlichtungsstelle tag-schweiz tag-zuerich\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/fr\/2025\/09\/10\/ombudsstelle-kanton-zuerich\/\" >\n\t\t\t\tOmbudsstelle: Kanton Z\u00fcrich\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Innerhalb der Ombudsstelle des Kantons Z\u00fcrich hilft die Ombudsperson bei Problemen mit einer Gemeinde, mit \u00c4mtern oder Beh\u00f6rden der Bezirke<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/fr\/2025\/09\/10\/ombudsstelle-kanton-zuerich\/\" aria-label=\"En savoir plus sur Ombudsstelle: Kanton Z\u00fcrich\" tabindex=\"-1\" >\n\t\t\tWeiterlesen\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-4636 post type-post status-publish format-standard hentry category-schweiz category-staatlich-anerkannt tag-bern tag-ombudesk tag-ombudsman tag-ombudsmann tag-ombudsstelle tag-schlichtungsstelle tag-schweiz\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/fr\/2025\/09\/08\/ombudsstelle-stadt-bern\/\" >\n\t\t\t\tOmbudsstelle: Stadt Bern\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Bei Konflikten mit der Stadtverwaltung Bern hilft die Ombudsstelle. Alle Menschen, unabh\u00e4ngig von Nationalit\u00e4t, Alter oder Wohnsitz, werden von der<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/fr\/2025\/09\/08\/ombudsstelle-stadt-bern\/\" aria-label=\"En savoir plus sur Ombudsstelle: Stadt Bern\" tabindex=\"-1\" >\n\t\t\tWeiterlesen\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Die Ombudsstelle der Schweizer Reisebranche mediiert bei Konflikten zwischen Reisenden und Reiseb\u00fcros sowie -veranstalter:innen. Ebenso ist die Ombudsstelle bei Beschwerden der Schweizer Beherbergungsbranche die richtige Ansprechpartnerin. Dies kann etwa die Hotellerie, die Parahotellerie und auch Jugendherbergen umfassen. Dabei agiert sie kostenlos, neutral und unabh\u00e4ngig.\u00a0 Kontakt:\u00a0 Hier k\u00f6nnen Sie einen Schlichtungsantrag stellen. E-Mail: info@ombudsman-touristik.ch Telefon: +41 [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[20,28],"tags":[32,36,35,34,46,29,52],"class_list":["post-4432","post","type-post","status-publish","format-standard","hentry","category-reisen","category-schweiz","tag-ombudesk","tag-ombudsman","tag-ombudsmann","tag-ombudsstelle","tag-reise","tag-schlichtungsstelle","tag-schweiz"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ombudsstelle: Schweizer Reisebranche - OmbuDesk<\/title>\n<meta name=\"description\" content=\"Die Ombudsstelle der Schweizer Reisebranche mediiert bei Konflikten zwischen Reisenden und Reiseb\u00fcros sowie -veranstalter:innen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudesk.com\/fr\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ombudsstelle: Schweizer Reisebranche - OmbuDesk\" \/>\n<meta property=\"og:description\" content=\"Die Ombudsstelle der Schweizer Reisebranche mediiert bei Konflikten zwischen Reisenden und Reiseb\u00fcros sowie -veranstalter:innen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ombudesk.com\/fr\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/\" \/>\n<meta property=\"og:site_name\" content=\"OmbuDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CIITIndividualsoftware?locale=de_DE\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-04T14:49:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-13T14:35:25+00:00\" \/>\n<meta name=\"author\" content=\"mona\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CIIT_at\" \/>\n<meta name=\"twitter:site\" content=\"@CIIT_at\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"mona\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"Report\"],\"@id\":\"https:\\\/\\\/ombudesk.com\\\/2025\\\/09\\\/04\\\/ombudsstelle-schweizer-reisebranche\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/2025\\\/09\\\/04\\\/ombudsstelle-schweizer-reisebranche\\\/\"},\"author\":{\"name\":\"mona\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#\\\/schema\\\/person\\\/255214a5fa3071c6a7a80847fdded370\"},\"headline\":\"Ombudsstelle: Schweizer Reisebranche\",\"datePublished\":\"2025-09-04T14:49:38+00:00\",\"dateModified\":\"2026-07-13T14:35:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/2025\\\/09\\\/04\\\/ombudsstelle-schweizer-reisebranche\\\/\"},\"wordCount\":72,\"publisher\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#organization\"},\"keywords\":[\"ombudesk\",\"ombudsman\",\"ombudsmann\",\"ombudsstelle\",\"reise\",\"schlichtungsstelle\",\"schweiz\"],\"articleSection\":[\"Reisen\",\"Schweiz\"],\"inLanguage\":\"fr-FR\"},{\"@type\":[\"WebPage\",\"ItemPage\"],\"@id\":\"https:\\\/\\\/ombudesk.com\\\/2025\\\/09\\\/04\\\/ombudsstelle-schweizer-reisebranche\\\/\",\"url\":\"https:\\\/\\\/ombudesk.com\\\/2025\\\/09\\\/04\\\/ombudsstelle-schweizer-reisebranche\\\/\",\"name\":\"Ombudsstelle: Schweizer Reisebranche - OmbuDesk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#website\"},\"datePublished\":\"2025-09-04T14:49:38+00:00\",\"dateModified\":\"2026-07-13T14:35:25+00:00\",\"description\":\"Die Ombudsstelle der Schweizer Reisebranche mediiert bei Konflikten zwischen Reisenden und Reiseb\u00fcros sowie -veranstalter:innen.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/2025\\\/09\\\/04\\\/ombudsstelle-schweizer-reisebranche\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ombudesk.com\\\/2025\\\/09\\\/04\\\/ombudsstelle-schweizer-reisebranche\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/2025\\\/09\\\/04\\\/ombudsstelle-schweizer-reisebranche\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ombudesk.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ombudsstelle: Schweizer Reisebranche\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#website\",\"url\":\"https:\\\/\\\/ombudesk.com\\\/\",\"name\":\"Fallbearbeitungssoftware\",\"description\":\"Die Software f\u00fcr Schlichtungs- und Ombudsstellen\",\"publisher\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ombudesk.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#organization\",\"name\":\"CIIT GmbH\",\"url\":\"https:\\\/\\\/ombudesk.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/casetool.eu\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2024\\\/11\\\/cropped-CIIT_Logo_Software-Develoment.png\",\"contentUrl\":\"https:\\\/\\\/casetool.eu\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2024\\\/11\\\/cropped-CIIT_Logo_Software-Develoment.png\",\"width\":512,\"height\":512,\"caption\":\"CIIT GmbH\"},\"image\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/CIITIndividualsoftware?locale=de_DE\",\"https:\\\/\\\/x.com\\\/CIIT_at\",\"https:\\\/\\\/linkedin.com\\\/showcase\\\/ciit-software\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#\\\/schema\\\/person\\\/255214a5fa3071c6a7a80847fdded370\",\"name\":\"mona\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/14091415875827a741f7f4a92358f91323acef35d2f15949222a70c26cec61e6?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/14091415875827a741f7f4a92358f91323acef35d2f15949222a70c26cec61e6?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/14091415875827a741f7f4a92358f91323acef35d2f15949222a70c26cec61e6?s=96&d=mm&r=g\",\"caption\":\"mona\"},\"url\":\"https:\\\/\\\/ombudesk.com\\\/fr\\\/author\\\/mona\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ombudsstelle: Schweizer Reisebranche - OmbuDesk","description":"Die Ombudsstelle der Schweizer Reisebranche mediiert bei Konflikten zwischen Reisenden und Reiseb\u00fcros sowie -veranstalter:innen.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ombudesk.com\/fr\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/","og_locale":"fr_FR","og_type":"article","og_title":"Ombudsstelle: Schweizer Reisebranche - OmbuDesk","og_description":"Die Ombudsstelle der Schweizer Reisebranche mediiert bei Konflikten zwischen Reisenden und Reiseb\u00fcros sowie -veranstalter:innen.","og_url":"https:\/\/ombudesk.com\/fr\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/","og_site_name":"OmbuDesk","article_publisher":"https:\/\/www.facebook.com\/CIITIndividualsoftware?locale=de_DE","article_published_time":"2025-09-04T14:49:38+00:00","article_modified_time":"2026-07-13T14:35:25+00:00","author":"mona","twitter_card":"summary_large_image","twitter_creator":"@CIIT_at","twitter_site":"@CIIT_at","twitter_misc":{"\u00c9crit par":"mona","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","Report"],"@id":"https:\/\/ombudesk.com\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/#article","isPartOf":{"@id":"https:\/\/ombudesk.com\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/"},"author":{"name":"mona","@id":"https:\/\/ombudesk.com\/#\/schema\/person\/255214a5fa3071c6a7a80847fdded370"},"headline":"Ombudsstelle: Schweizer Reisebranche","datePublished":"2025-09-04T14:49:38+00:00","dateModified":"2026-07-13T14:35:25+00:00","mainEntityOfPage":{"@id":"https:\/\/ombudesk.com\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/"},"wordCount":72,"publisher":{"@id":"https:\/\/ombudesk.com\/#organization"},"keywords":["ombudesk","ombudsman","ombudsmann","ombudsstelle","reise","schlichtungsstelle","schweiz"],"articleSection":["Reisen","Schweiz"],"inLanguage":"fr-FR"},{"@type":["WebPage","ItemPage"],"@id":"https:\/\/ombudesk.com\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/","url":"https:\/\/ombudesk.com\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/","name":"Ombudsstelle: Schweizer Reisebranche - OmbuDesk","isPartOf":{"@id":"https:\/\/ombudesk.com\/#website"},"datePublished":"2025-09-04T14:49:38+00:00","dateModified":"2026-07-13T14:35:25+00:00","description":"Die Ombudsstelle der Schweizer Reisebranche mediiert bei Konflikten zwischen Reisenden und Reiseb\u00fcros sowie -veranstalter:innen.","breadcrumb":{"@id":"https:\/\/ombudesk.com\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ombudesk.com\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ombudesk.com\/2025\/09\/04\/ombudsstelle-schweizer-reisebranche\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ombudesk.com\/"},{"@type":"ListItem","position":2,"name":"Ombudsstelle: Schweizer Reisebranche"}]},{"@type":"WebSite","@id":"https:\/\/ombudesk.com\/#website","url":"https:\/\/ombudesk.com\/","name":"Fallbearbeitungssoftware","description":"Die Software f\u00fcr Schlichtungs- und Ombudsstellen","publisher":{"@id":"https:\/\/ombudesk.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ombudesk.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/ombudesk.com\/#organization","name":"CIIT GmbH","url":"https:\/\/ombudesk.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/ombudesk.com\/#\/schema\/logo\/image\/","url":"https:\/\/casetool.eu\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-CIIT_Logo_Software-Develoment.png","contentUrl":"https:\/\/casetool.eu\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-CIIT_Logo_Software-Develoment.png","width":512,"height":512,"caption":"CIIT GmbH"},"image":{"@id":"https:\/\/ombudesk.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CIITIndividualsoftware?locale=de_DE","https:\/\/x.com\/CIIT_at","https:\/\/linkedin.com\/showcase\/ciit-software\/"]},{"@type":"Person","@id":"https:\/\/ombudesk.com\/#\/schema\/person\/255214a5fa3071c6a7a80847fdded370","name":"mona","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/14091415875827a741f7f4a92358f91323acef35d2f15949222a70c26cec61e6?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/14091415875827a741f7f4a92358f91323acef35d2f15949222a70c26cec61e6?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/14091415875827a741f7f4a92358f91323acef35d2f15949222a70c26cec61e6?s=96&d=mm&r=g","caption":"mona"},"url":"https:\/\/ombudesk.com\/fr\/author\/mona\/"}]}},"_links":{"self":[{"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/posts\/4432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/comments?post=4432"}],"version-history":[{"count":9,"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/posts\/4432\/revisions"}],"predecessor-version":[{"id":10111,"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/posts\/4432\/revisions\/10111"}],"wp:attachment":[{"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/media?parent=4432"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/categories?post=4432"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/tags?post=4432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}