{"id":8654,"date":"2026-07-01T13:07:19","date_gmt":"2026-07-01T13:07:19","guid":{"rendered":"https:\/\/ombudesk.com\/?p=8654"},"modified":"2026-07-13T13:44:41","modified_gmt":"2026-07-13T13:44:41","slug":"mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/fr\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/","title":{"rendered":"M\u00e9diation de la Consommation et Patrimoine (MCP)"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8654\" class=\"elementor elementor-8654\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e8f15b e-flex e-con-boxed e-con e-parent\" data-id=\"9e8f15b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de92820 elementor-widget elementor-widget-text-editor\" data-id=\"de92820\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le m\u00e9diateur MCP \u2013 Consumer Mediation &amp; Heritage vous aide gratuitement \u00e0 r\u00e9soudre un litige avec un professionnel. Il intervient de mani\u00e8re ind\u00e9pendante, neutre, impartiale et confidentielle. Vous pouvez arr\u00eater la m\u00e9diation \u00e0 tout moment. Le m\u00e9diateur cherche une solution amiable. Vous \u00eates libre de l\u2019accepter ou de la refuser.<\/p><p>Vous trouverez ici toutes les informations concernant <a href=\"https:\/\/mcpmediation.org\/\">MCP \u2013 Consumer Mediation &amp; Heritage<\/a> dans l\u2019OmbuDesk r\u00e9pertoire.<\/p><p>Avant de saisir le m\u00e9diateur, vous devez avoir envoy\u00e9 une r\u00e9clamation \u00e9crite au professionnel. Si la r\u00e9ponse ne vous convient pas ou si vous n\u2019avez pas re\u00e7u de r\u00e9ponse, vous pouvez saisir le m\u00e9diateur. Il v\u00e9rifie la recevabilit\u00e9. Il rend une proposition de solution en droit et en \u00e9quit\u00e9.<\/p><div>\u00a0<\/div><h5>Quand saisir le m\u00e9diateur<\/h5><ul role=\"list\"><li><p>si vous \u00eates un particulier ;<\/p><\/li><li><p>si votre litige concerne un contrat de vente ;<\/p><\/li><li><p>si votre litige concerne une prestation de services ;<\/p><\/li><li><p>si votre litige est national ;<\/p><\/li><li><p>si votre litige est transfrontalier ;<\/p><\/li><li><p>si votre r\u00e9clamation \u00e9crite est rest\u00e9e sans r\u00e9ponse ou sans solution ;<\/p><\/li><li><p>si votre demande est introduite dans un d\u00e9lai d\u2019un an apr\u00e8s votre r\u00e9clamation \u00e9crite ;<\/p><\/li><li><p>si le professionnel rel\u00e8ve de MCP \u2013 Consumer Mediation &amp; Heritage.<\/p><\/li><\/ul><div>\u00a0<\/div><h5>Votre dossier ne sera pas recevable si<\/h5><ul role=\"list\"><li><p>vous n\u2019avez pas envoy\u00e9 de r\u00e9clamation \u00e9crite pr\u00e9alable ;<\/p><\/li><li><p>votre demande est infond\u00e9e ou abusive ;<\/p><\/li><li><p>votre litige est d\u00e9j\u00e0 examin\u00e9 ou en cours d\u2019examen ;<\/p><\/li><li><p>vous avez saisi la justice ;<\/p><\/li><li><p>votre demande intervient apr\u00e8s un an ;<\/p><\/li><li><p>votre litige n\u2019entre pas dans le champ de comp\u00e9tence du m\u00e9diateur ;<\/p><\/li><li><p>votre litige concerne un professionnel ;<\/p><\/li><li><p>votre litige concerne une r\u00e9clamation aupr\u00e8s du service client\u00e8le ;<\/p><\/li><li><p>votre litige concerne une n\u00e9gociation directe ;<\/p><\/li><li><p>votre litige concerne une conciliation ordonn\u00e9e par un tribunal ;<\/p><\/li><li><p>votre litige concerne une proc\u00e9dure introduite par un professionnel ;<\/p><\/li><li><p>votre litige concerne un service d\u2019int\u00e9r\u00eat g\u00e9n\u00e9ral non \u00e9conomique ;<\/p><\/li><li><p>votre litige concerne un service de sant\u00e9 ;<\/p><\/li><li><p>votre litige concerne un prestataire public d\u2019enseignement sup\u00e9rieur.<\/p><\/li><\/ul><div>\u00a0<\/div><h5>Litiges concern\u00e9s<\/h5><ul role=\"list\"><li><p>litiges li\u00e9s \u00e0 un contrat de vente ;<\/p><\/li><li><p>litiges li\u00e9s \u00e0 une prestation de services ;<\/p><\/li><li><p>litiges li\u00e9s \u00e0 un professionnel affili\u00e9 ;<\/p><\/li><li><p>litiges nationaux ;<\/p><\/li><li><p>litiges transfrontaliers.<\/p><\/li><\/ul><div>\u00a0<\/div><h5>Litiges exclus<\/h5><ul role=\"list\"><li><p>litiges entre professionnels ;<\/p><\/li><li><p>litiges hors comp\u00e9tence du m\u00e9diateur ;<\/p><\/li><li><p>litiges relevant d\u2019un m\u00e9diateur public.<\/p><\/li><\/ul><div>\u00a0<\/div><h5>Frais de m\u00e9diation<\/h5><ul role=\"list\"><li><p>particuliers : 200 \u20ac TTC \/ heure ;<\/p><\/li><li><p>entreprises : 250 \u20ac HT \/ heure ;<\/p><\/li><li><p>au\u2011del\u00e0 de deux personnes ou deux entreprises : nous consulter ;<\/p><\/li><li><p>co\u00fbt modul\u00e9 selon la situation des parties et l\u2019enjeu du litige ;<\/p><\/li><li><p>mixtes : temps partag\u00e9 \u00e0 parts \u00e9gales et taux appliqu\u00e9s \u00e0 chaque partie ;<\/p><\/li><li><p>m\u00e9diations ordonn\u00e9es par un juge : 250 \u20ac HT \/ heure ;<\/p><\/li><li><p>d\u00e9passement de consignation : accord \u00e9crit pr\u00e9alable des parties ;<\/p><\/li><li><p>honoraires judiciaires d\u00e9cid\u00e9s, contr\u00f4l\u00e9s et tax\u00e9s par le juge ;<\/p><\/li><li><p>informations ou injonctions de rencontrer un m\u00e9diateur : gratuit ;<\/p><\/li><li><p>autres m\u00e9diations : nous consulter.<\/p><\/li><\/ul><div>\u00a0<\/div><h5>Contact<\/h5><p><a href=\"https:\/\/mcpmediation.org\/saisir-le-mediateur\/\">Cliquez ici pour d\u00e9poser une demande de m\u00e9diation<\/a><\/p><p><span style=\"text-decoration: underline;\"><strong>Adresse postale:<\/strong><\/span><\/p><p>Consumer Mediation &amp; Heritage 12 square Desnouettes 75015 Paris<\/p><p><span style=\"text-decoration: underline;\"><strong>Adresse \u00e9lectronique:<\/strong><\/span> contact@mcpmediation.org<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2065fb4 e-flex e-con-boxed e-con e-parent\" data-id=\"2065fb4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e62c992 elementor-widget elementor-widget-spacer\" data-id=\"e62c992\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbffb23 elementor-widget elementor-widget-heading\" data-id=\"dbffb23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Autres organismes de r\u00e9solution des litiges<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b83a058 elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"b83a058\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;2&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:80,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-8565 post type-post status-publish format-standard hentry category-france category-mediateur category-mediation tag-france tag-mediateur tag-mediateur-des-professionnels-du-courtage-matrimonial tag-ombudesk\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/fr\/2026\/07\/01\/mediateur-des-professionnels-du-courtage-matrimonial-ombudesk-repertoire\/\" >\n\t\t\t\tM\u00e9diateur des professionnels du courtage matrimonial\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Le m\u00e9diateur du courtage matrimonial vous aide gratuitement \u00e0 r\u00e9soudre un litige avec un professionnel du courtage matrimonial signataire du<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/fr\/2026\/07\/01\/mediateur-des-professionnels-du-courtage-matrimonial-ombudesk-repertoire\/\" aria-label=\"En savoir plus sur M\u00e9diateur des professionnels du courtage matrimonial\" tabindex=\"-1\" >\n\t\t\tEn savior plus\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-8308 post type-post status-publish format-standard hentry category-france category-mediateur category-mediation category-modes-amiables-de-reglement-des-differends tag-centre-de-mediation-de-la-consommation-dopale tag-france tag-mediateur tag-mediation tag-modes-amiables-de-reglement-des-differends tag-ombudesk\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/fr\/2026\/06\/25\/cmco-ombudesk-repertoire\/\" >\n\t\t\t\tCentre de Mediation de la Consommation d&#8217;Opale (CMCO)\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Centre de M\u00e9diation de la Consommation d&#8217;Opale (CMCO) est un m\u00e9diateur de la consommation comp\u00e9tent pour les litiges entre consommateurs<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/fr\/2026\/06\/25\/cmco-ombudesk-repertoire\/\" aria-label=\"En savoir plus sur Centre de Mediation de la Consommation d&#8217;Opale (CMCO)\" tabindex=\"-1\" >\n\t\t\tEn savior plus\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Le m\u00e9diateur MCP \u2013 Consumer Mediation &amp; Heritage vous aide gratuitement \u00e0 r\u00e9soudre un litige avec un professionnel. Il intervient de mani\u00e8re ind\u00e9pendante, neutre, impartiale et confidentielle. Vous pouvez arr\u00eater la m\u00e9diation \u00e0 tout moment. Le m\u00e9diateur cherche une solution amiable. Vous \u00eates libre de l\u2019accepter ou de la refuser. Vous trouverez ici toutes les [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[305,312,306],"tags":[307,311,378,32],"class_list":["post-8654","post","type-post","status-publish","format-standard","hentry","category-france","category-mediateur","category-mediation","tag-france","tag-mediateur","tag-mediation-de-la-consommation-et-patrimoine","tag-ombudesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>M\u00e9diation de la Consommation et Patrimoine (MCP) - OmbuDesk R\u00e9pertoire<\/title>\n<meta name=\"description\" content=\"Cliquez ici pour voir toutes les informations sur le m\u00e9diateur de la RATP dans le OmbuDesk R\u00e9pertoire et comment d\u00e9posez une demande.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudesk.com\/fr\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00e9diation de la Consommation et Patrimoine (MCP) - OmbuDesk R\u00e9pertoire\" \/>\n<meta property=\"og:description\" content=\"Cliquez ici pour voir toutes les informations sur le m\u00e9diateur de la RATP dans le OmbuDesk R\u00e9pertoire et comment d\u00e9posez une demande.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ombudesk.com\/fr\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/\" \/>\n<meta property=\"og:site_name\" content=\"OmbuDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CIITIndividualsoftware?locale=de_DE\" \/>\n<meta property=\"article:published_time\" content=\"2026-07-01T13:07:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-13T13:44:41+00:00\" \/>\n<meta name=\"author\" content=\"tobias\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CIIT_at\" \/>\n<meta name=\"twitter:site\" content=\"@CIIT_at\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"tobias\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/2026\\\/07\\\/01\\\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/2026\\\/07\\\/01\\\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\\\/\"},\"author\":{\"name\":\"tobias\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#\\\/schema\\\/person\\\/b1b178c90f71c1f41e4a238a21d8bae2\"},\"headline\":\"M\u00e9diation de la Consommation et Patrimoine (MCP)\",\"datePublished\":\"2026-07-01T13:07:19+00:00\",\"dateModified\":\"2026-07-13T13:44:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/2026\\\/07\\\/01\\\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\\\/\"},\"wordCount\":522,\"publisher\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#organization\"},\"keywords\":[\"France\",\"M\u00e9diateur\",\"M\u00e9diation de la Consommation et Patrimoine\",\"ombudesk\"],\"articleSection\":[\"France\",\"M\u00e9diateur\",\"M\u00e9diation\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/2026\\\/07\\\/01\\\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\\\/\",\"url\":\"https:\\\/\\\/ombudesk.com\\\/2026\\\/07\\\/01\\\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\\\/\",\"name\":\"M\u00e9diation de la Consommation et Patrimoine (MCP) - OmbuDesk R\u00e9pertoire\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#website\"},\"datePublished\":\"2026-07-01T13:07:19+00:00\",\"dateModified\":\"2026-07-13T13:44:41+00:00\",\"description\":\"Cliquez ici pour voir toutes les informations sur le m\u00e9diateur de la RATP dans le OmbuDesk R\u00e9pertoire et comment d\u00e9posez une demande.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/2026\\\/07\\\/01\\\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ombudesk.com\\\/2026\\\/07\\\/01\\\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/2026\\\/07\\\/01\\\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ombudesk.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"M\u00e9diation de la Consommation et Patrimoine (MCP)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#website\",\"url\":\"https:\\\/\\\/ombudesk.com\\\/\",\"name\":\"Fallbearbeitungssoftware\",\"description\":\"Die Software f\u00fcr Schlichtungs- und Ombudsstellen\",\"publisher\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ombudesk.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#organization\",\"name\":\"CIIT GmbH\",\"url\":\"https:\\\/\\\/ombudesk.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/casetool.eu\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2024\\\/11\\\/cropped-CIIT_Logo_Software-Develoment.png\",\"contentUrl\":\"https:\\\/\\\/casetool.eu\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2024\\\/11\\\/cropped-CIIT_Logo_Software-Develoment.png\",\"width\":512,\"height\":512,\"caption\":\"CIIT GmbH\"},\"image\":{\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/CIITIndividualsoftware?locale=de_DE\",\"https:\\\/\\\/x.com\\\/CIIT_at\",\"https:\\\/\\\/linkedin.com\\\/showcase\\\/ciit-software\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/ombudesk.com\\\/#\\\/schema\\\/person\\\/b1b178c90f71c1f41e4a238a21d8bae2\",\"name\":\"tobias\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/153604c50e19d3d3cd149fbd95bb35f139d47a9a233cdf99d35d7f7a85210492?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/153604c50e19d3d3cd149fbd95bb35f139d47a9a233cdf99d35d7f7a85210492?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/153604c50e19d3d3cd149fbd95bb35f139d47a9a233cdf99d35d7f7a85210492?s=96&d=mm&r=g\",\"caption\":\"tobias\"},\"url\":\"https:\\\/\\\/ombudesk.com\\\/fr\\\/author\\\/tobias\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"M\u00e9diation de la Consommation et Patrimoine (MCP) - OmbuDesk R\u00e9pertoire","description":"Cliquez ici pour voir toutes les informations sur le m\u00e9diateur de la RATP dans le OmbuDesk R\u00e9pertoire et comment d\u00e9posez une demande.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ombudesk.com\/fr\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/","og_locale":"fr_FR","og_type":"article","og_title":"M\u00e9diation de la Consommation et Patrimoine (MCP) - OmbuDesk R\u00e9pertoire","og_description":"Cliquez ici pour voir toutes les informations sur le m\u00e9diateur de la RATP dans le OmbuDesk R\u00e9pertoire et comment d\u00e9posez une demande.","og_url":"https:\/\/ombudesk.com\/fr\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/","og_site_name":"OmbuDesk","article_publisher":"https:\/\/www.facebook.com\/CIITIndividualsoftware?locale=de_DE","article_published_time":"2026-07-01T13:07:19+00:00","article_modified_time":"2026-07-13T13:44:41+00:00","author":"tobias","twitter_card":"summary_large_image","twitter_creator":"@CIIT_at","twitter_site":"@CIIT_at","twitter_misc":{"\u00c9crit par":"tobias","Dur\u00e9e de lecture estim\u00e9e":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ombudesk.com\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/#article","isPartOf":{"@id":"https:\/\/ombudesk.com\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/"},"author":{"name":"tobias","@id":"https:\/\/ombudesk.com\/#\/schema\/person\/b1b178c90f71c1f41e4a238a21d8bae2"},"headline":"M\u00e9diation de la Consommation et Patrimoine (MCP)","datePublished":"2026-07-01T13:07:19+00:00","dateModified":"2026-07-13T13:44:41+00:00","mainEntityOfPage":{"@id":"https:\/\/ombudesk.com\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/"},"wordCount":522,"publisher":{"@id":"https:\/\/ombudesk.com\/#organization"},"keywords":["France","M\u00e9diateur","M\u00e9diation de la Consommation et Patrimoine","ombudesk"],"articleSection":["France","M\u00e9diateur","M\u00e9diation"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/ombudesk.com\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/","url":"https:\/\/ombudesk.com\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/","name":"M\u00e9diation de la Consommation et Patrimoine (MCP) - OmbuDesk R\u00e9pertoire","isPartOf":{"@id":"https:\/\/ombudesk.com\/#website"},"datePublished":"2026-07-01T13:07:19+00:00","dateModified":"2026-07-13T13:44:41+00:00","description":"Cliquez ici pour voir toutes les informations sur le m\u00e9diateur de la RATP dans le OmbuDesk R\u00e9pertoire et comment d\u00e9posez une demande.","breadcrumb":{"@id":"https:\/\/ombudesk.com\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ombudesk.com\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ombudesk.com\/2026\/07\/01\/mediation-de-la-consommation-et-patrimoine-ombudesk-repertoire\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ombudesk.com\/"},{"@type":"ListItem","position":2,"name":"M\u00e9diation de la Consommation et Patrimoine (MCP)"}]},{"@type":"WebSite","@id":"https:\/\/ombudesk.com\/#website","url":"https:\/\/ombudesk.com\/","name":"Fallbearbeitungssoftware","description":"Die Software f\u00fcr Schlichtungs- und Ombudsstellen","publisher":{"@id":"https:\/\/ombudesk.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ombudesk.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/ombudesk.com\/#organization","name":"CIIT GmbH","url":"https:\/\/ombudesk.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/ombudesk.com\/#\/schema\/logo\/image\/","url":"https:\/\/casetool.eu\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-CIIT_Logo_Software-Develoment.png","contentUrl":"https:\/\/casetool.eu\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-CIIT_Logo_Software-Develoment.png","width":512,"height":512,"caption":"CIIT GmbH"},"image":{"@id":"https:\/\/ombudesk.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CIITIndividualsoftware?locale=de_DE","https:\/\/x.com\/CIIT_at","https:\/\/linkedin.com\/showcase\/ciit-software\/"]},{"@type":"Person","@id":"https:\/\/ombudesk.com\/#\/schema\/person\/b1b178c90f71c1f41e4a238a21d8bae2","name":"tobias","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/153604c50e19d3d3cd149fbd95bb35f139d47a9a233cdf99d35d7f7a85210492?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/153604c50e19d3d3cd149fbd95bb35f139d47a9a233cdf99d35d7f7a85210492?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/153604c50e19d3d3cd149fbd95bb35f139d47a9a233cdf99d35d7f7a85210492?s=96&d=mm&r=g","caption":"tobias"},"url":"https:\/\/ombudesk.com\/fr\/author\/tobias\/"}]}},"_links":{"self":[{"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/posts\/8654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/comments?post=8654"}],"version-history":[{"count":16,"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/posts\/8654\/revisions"}],"predecessor-version":[{"id":9712,"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/posts\/8654\/revisions\/9712"}],"wp:attachment":[{"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/media?parent=8654"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/categories?post=8654"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ombudesk.com\/fr\/wp-json\/wp\/v2\/tags?post=8654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}