The Ombudsman Saguenay – protector du citoyen de Saguenay – deals with complaints regarding the service of the City of Saguenay.
Before you can complain to the Ombudsman Saguenay, you must have exhausted all available conflict resolution steps with the City of Saguenay.
This means you must have contacted the relevant division in the City of Saguenay with your issue. If no agreement was reached, even after submitting a complaint about your issue to the City of Saguenay, then you can contact the ombudsman.
The service of the Ombudsman Saguenay is free of charge. If you want to file a complaint, you can find all the needed information here:
Contact:
Click here to make a complaint
Telephone: 418 541-5999
Email: ombudsman@ville.saguenay.qc.ca
Address:
Édifice de La Pulperie
300, rue Dubuc
Chicoutimi, QC
G7J 4M1