{"id":5769,"date":"2026-03-11T14:39:21","date_gmt":"2026-03-11T14:39:21","guid":{"rendered":"https:\/\/ombudesk.com\/?p=5769"},"modified":"2026-07-13T12:23:20","modified_gmt":"2026-07-13T12:23:20","slug":"independent-case-examiner","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/hu\/2026\/03\/11\/independent-case-examiner\/","title":{"rendered":"Independent Case Examiner"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5769\" class=\"elementor elementor-5769\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3d5b2e e-flex e-con-boxed e-con e-parent\" data-id=\"f3d5b2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e2baa0 elementor-widget elementor-widget-text-editor\" data-id=\"5e2baa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <a href=\"https:\/\/www.gov.uk\/government\/organisations\/independent-case-examiner\">Independent Case Examiner<\/a> reviews complaints of customers of the Department of Work and Pensions, Northern Ireland Department for Communities, contracted DWP services, Pension Wise, Pension Protection Fund and additionally deals with complaints about maladministration or service failures.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Contact<\/strong><\/span>:<\/p>\n<p><a href=\"https:\/\/www.gov.uk\/government\/publications\/how-to-take-a-complaint-to-the-independent-case-examiner\/how-to-bring-a-complaint-to-the-independent-case-examiner\">Click here to make a complaint<\/a><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Email<\/strong><\/span>: contact@ice.gov.uk<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Address<\/strong><\/span>:<\/p>\n<p>The Independent Case Examiner<\/p>\n<p>PO Box 209<\/p>\n<p>Bootle<\/p>\n<p>L20 7WA<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c8843f0 e-flex e-con-boxed e-con e-parent\" data-id=\"c8843f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85b098b elementor-widget elementor-widget-spacer\" data-id=\"85b098b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af616c0 elementor-widget elementor-widget-heading\" data-id=\"af616c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More Dispute Resolution Bodies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8c09de elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"d8c09de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;2&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:80,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5827 post type-post status-publish format-standard hentry category-british category-ombudsman category-state-recognised tag-british tag-ombudsman tag-pensions tag-uk\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/hu\/2026\/03\/11\/the-pensions-ombudsman\/\" >\n\t\t\t\tThe Pensions Ombudsman\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The Pensions Ombudsman is an independent organisation to deal with pension complaints. The service is free. Contact: Click here to<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/hu\/2026\/03\/11\/the-pensions-ombudsman\/\" aria-label=\"Read more about The Pensions Ombudsman\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-6040 post type-post status-publish format-standard hentry category-alternative-dispute-resolution category-british category-travel tag-alternative-dispute-resolution tag-british tag-travel\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/hu\/2026\/03\/12\/british-vehicle-rental-and-leasing-association-bvrla-complaints\/\" >\n\t\t\t\tBritish Vehicle Rental and Leasing Association &#8211; BVRLA\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The British Vehicle Rental and Leasing Association (BVRLA) deals with complaints regarding companies that offer vehicle rental, leasing and fleet<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/hu\/2026\/03\/12\/british-vehicle-rental-and-leasing-association-bvrla-complaints\/\" aria-label=\"Read more about British Vehicle Rental and Leasing Association &#8211; BVRLA\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The Independent Case Examiner reviews complaints of customers of the Department of Work and Pensions, Northern Ireland Department for Communities, contracted DWP services, Pension Wise, Pension Protection Fund and additionally deals with complaints about maladministration or service failures. Contact: Click here to make a complaint Email: contact@ice.gov.uk Address: The Independent Case Examiner PO Box 209 [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[172,168,150],"tags":[173,144,158],"class_list":["post-5769","post","type-post","status-publish","format-standard","hentry","category-british","category-complaint-commission","category-state-recognised","tag-british","tag-complaint-commissioner","tag-state-recognised"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Independent Case Examiner - OmbuDesk<\/title>\n<meta name=\"description\" content=\"The Independent Case Examiner reviews complaints regarding public offices in Northern Ireland. 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