The Office of the Commissioner of Offical Languages deals with complaints regarding the Official Languages Act.
You can complain to the Commissioner, if you are a Canadian citizen or permanent resident AND:
- you believe your language rights have been infringed;
- you have witnessed another person’s language rights being infringed; or
- you are aware of a situation that contravenes the Official Languages Act.
The Commissioner of Official Languages accepts complaints regarding the following institutions:
- Parliament;
- the federal courts;
- Crown corporations (for example, CBC, VIA Rail, Canada Post);
- the main airport authorities;
- the main port authorities;
- federal government institutions and the organizations that act on their behalf;
- certain companies, such as Air Canada, Canadian National Railway and NAV CANADA, which retained their language obligations after being privatized.
The service of the Commissioner of Official Languages is free of charge. If you want to file a complaint, you can find all the needed information here:
Contact:
Click here to make a complaint
Telephone: 1-877-996-6368
Address:
Complaint and Request Management Centre
Office of the Commissioner of Official Languages of Canada
30 Victoria Street, 6th floor
Gatineau, Quebec K1A 0T8