Office of the Procurement Ombud

The Office of the Procurement Ombud deals with complaints regarding contracting disputes of the Government of Canada.

You can submit a complaint, if you feel like there was any wrong doing regarding the following subjects: 

• Fairness, openness and transparency of federal departments, when acquiring material and services. 
• The award of a contract for the acquisition of goods  below the value of $34,700 and services below the value of $139,000 where the criteria the Canadian Free Trade Agreement (CFTA) would apply 
• Any complaint respecting the administration of a contract for the acquisition of materiel or services by a department, regardless of dollar value

You can NOT submit a complaint about the following federal entities: 

The Canadian Security Intelligence Service (CSIS) and the staff of the Senate and House of Commons. 

If you want to file a complaint, you can find all the needed information here: 

Contact:

Click here to make a complaint

Telephone: 1‑866‑734‑5169

Email: ombudsman@opo-boa.gc.ca

Address:

Office of the Procurement Ombud
400-410 Laurier Avenue W
Ottawa ON  K1R 1B7