{"id":5769,"date":"2026-03-11T14:39:21","date_gmt":"2026-03-11T14:39:21","guid":{"rendered":"https:\/\/ombudesk.com\/?p=5769"},"modified":"2026-07-13T12:23:20","modified_gmt":"2026-07-13T12:23:20","slug":"independent-case-examiner","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/sk\/2026\/03\/11\/independent-case-examiner\/","title":{"rendered":"Independent Case Examiner"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5769\" class=\"elementor elementor-5769\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3d5b2e e-flex e-con-boxed e-con e-parent\" data-id=\"f3d5b2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e2baa0 elementor-widget elementor-widget-text-editor\" data-id=\"5e2baa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <a href=\"https:\/\/www.gov.uk\/government\/organisations\/independent-case-examiner\">Independent Case Examiner<\/a> reviews complaints of customers of the Department of Work and Pensions, Northern Ireland Department for Communities, contracted DWP services, Pension Wise, Pension Protection Fund and additionally deals with complaints about maladministration or service failures.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Contact<\/strong><\/span>:<\/p>\n<p><a href=\"https:\/\/www.gov.uk\/government\/publications\/how-to-take-a-complaint-to-the-independent-case-examiner\/how-to-bring-a-complaint-to-the-independent-case-examiner\">Click here to make a complaint<\/a><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Email<\/strong><\/span>: contact@ice.gov.uk<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Address<\/strong><\/span>:<\/p>\n<p>The Independent Case Examiner<\/p>\n<p>PO Box 209<\/p>\n<p>Bootle<\/p>\n<p>L20 7WA<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c8843f0 e-flex e-con-boxed e-con e-parent\" data-id=\"c8843f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85b098b elementor-widget elementor-widget-spacer\" data-id=\"85b098b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af616c0 elementor-widget elementor-widget-heading\" data-id=\"af616c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More Dispute Resolution Bodies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8c09de elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"d8c09de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;2&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:80,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5769 post type-post status-publish format-standard hentry category-british category-complaint-commission category-state-recognised tag-british tag-complaint-commissioner tag-state-recognised\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/sk\/2026\/03\/11\/independent-case-examiner\/\" >\n\t\t\t\tIndependent Case Examiner\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The Independent Case Examiner reviews complaints of customers of the Department of Work and Pensions, Northern Ireland Department for Communities,<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/sk\/2026\/03\/11\/independent-case-examiner\/\" aria-label=\"Read more about Independent Case Examiner\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5894 post type-post status-publish format-standard hentry category-british category-ombudsman category-public-services category-state-recognised tag-british tag-ombudsman tag-public-services tag-state-recognised\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/sk\/2026\/03\/12\/parliamentary-and-health-service-ombudsman\/\" >\n\t\t\t\tParliamentary and Health Service Ombudsman\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The Parliamentary and Health Service Ombudsman handles complaints regarding the UK government departments, other public organisations and the NHS in<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/sk\/2026\/03\/12\/parliamentary-and-health-service-ombudsman\/\" aria-label=\"Read more about Parliamentary and Health Service Ombudsman\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The Independent Case Examiner reviews complaints of customers of the Department of Work and Pensions, Northern Ireland Department for Communities, contracted DWP services, Pension Wise, Pension Protection Fund and additionally deals with complaints about maladministration or service failures. Contact: Click here to make a complaint Email: contact@ice.gov.uk Address: The Independent Case Examiner PO Box 209 [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[172,168,150],"tags":[173,144,158],"class_list":["post-5769","post","type-post","status-publish","format-standard","hentry","category-british","category-complaint-commission","category-state-recognised","tag-british","tag-complaint-commissioner","tag-state-recognised"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Independent Case Examiner - OmbuDesk<\/title>\n<meta name=\"description\" content=\"The Independent Case Examiner reviews complaints regarding public offices in Northern Ireland. 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