{"id":5769,"date":"2026-03-11T14:39:21","date_gmt":"2026-03-11T14:39:21","guid":{"rendered":"https:\/\/ombudesk.com\/?p=5769"},"modified":"2026-07-13T12:23:20","modified_gmt":"2026-07-13T12:23:20","slug":"independent-case-examiner","status":"publish","type":"post","link":"https:\/\/ombudesk.com\/sk\/2026\/03\/11\/independent-case-examiner\/","title":{"rendered":"Independent Case Examiner"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5769\" class=\"elementor elementor-5769\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3d5b2e e-flex e-con-boxed e-con e-parent\" data-id=\"f3d5b2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e2baa0 elementor-widget elementor-widget-text-editor\" data-id=\"5e2baa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <a href=\"https:\/\/www.gov.uk\/government\/organisations\/independent-case-examiner\">Independent Case Examiner<\/a> reviews complaints of customers of the Department of Work and Pensions, Northern Ireland Department for Communities, contracted DWP services, Pension Wise, Pension Protection Fund and additionally deals with complaints about maladministration or service failures.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Contact<\/strong><\/span>:<\/p>\n<p><a href=\"https:\/\/www.gov.uk\/government\/publications\/how-to-take-a-complaint-to-the-independent-case-examiner\/how-to-bring-a-complaint-to-the-independent-case-examiner\">Click here to make a complaint<\/a><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Email<\/strong><\/span>: contact@ice.gov.uk<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Address<\/strong><\/span>:<\/p>\n<p>The Independent Case Examiner<\/p>\n<p>PO Box 209<\/p>\n<p>Bootle<\/p>\n<p>L20 7WA<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c8843f0 e-flex e-con-boxed e-con e-parent\" data-id=\"c8843f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85b098b elementor-widget elementor-widget-spacer\" data-id=\"85b098b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af616c0 elementor-widget elementor-widget-heading\" data-id=\"af616c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More Dispute Resolution Bodies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8c09de elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"d8c09de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;2&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:80,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-6014 post type-post status-publish format-standard hentry category-alternative-dispute-resolution category-british category-travel tag-airlines tag-alternative-dispute-resolution tag-british tag-travel\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/sk\/2026\/03\/12\/association-of-british-travel-agents-abta-complaints\/\" >\n\t\t\t\tAssociation of British Travel Agents ABTA\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The Association of British Travel Agents (ABTA) offers costumers an Alternative Dispute Resolution opportunity. They deal with complaints regarding members<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/sk\/2026\/03\/12\/association-of-british-travel-agents-abta-complaints\/\" aria-label=\"Read more about Association of British Travel Agents ABTA\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5950 post type-post status-publish format-standard hentry category-british category-law category-public-services category-state-recognised tag-british tag-law tag-public-services tag-state-recognised\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ombudesk.com\/sk\/2026\/03\/12\/legal-ombudsman-complaints\/\" >\n\t\t\t\tLegal Ombudsman\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The Legal Ombudsman handles complaints between consumers and legal service providers in the UK. The service is free. Contact: Click<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ombudesk.com\/sk\/2026\/03\/12\/legal-ombudsman-complaints\/\" aria-label=\"Read more about Legal Ombudsman\" tabindex=\"-1\" >\n\t\t\tLearn More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The Independent Case Examiner reviews complaints of customers of the Department of Work and Pensions, Northern Ireland Department for Communities, contracted DWP services, Pension Wise, Pension Protection Fund and additionally deals with complaints about maladministration or service failures. Contact: Click here to make a complaint Email: contact@ice.gov.uk Address: The Independent Case Examiner PO Box 209 [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[172,168,150],"tags":[173,144,158],"class_list":["post-5769","post","type-post","status-publish","format-standard","hentry","category-british","category-complaint-commission","category-state-recognised","tag-british","tag-complaint-commissioner","tag-state-recognised"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Independent Case Examiner - OmbuDesk<\/title>\n<meta name=\"description\" content=\"The Independent Case Examiner reviews complaints regarding public offices in Northern Ireland. 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